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Mortgage Servicing Specialist III

Fort Worth, Texas;

Job Description:

Perform updates in accordance with master file system controls. Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills.

Required Skills:

  • Understanding of loan servicing and Mortgage Loan Documents
  • Exceptional organizational and time management skills
  • Analytical
  • Excellent communication and interpersonal skills
  • Ability to meet department production standards while working under strict deadlines
  • Intermediate/Advanced Microsoft Excel

Desired Skills:

  • Intermediate/Advanced Microsoft PowerPoint
  • - Critical thinker and problem solver
  • - Exceptional organizational and time management skills
  • - Ability to meet department production standards while working under strict deadlines
  • - Excellent communication and interpersonal skills

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday - Friday 8:00am - 5:00pm

Referral Bonus Amount:

500

Job Description:

Perform updates in accordance with master file system controls. Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills.

Required Skills:

  • Understanding of loan servicing and Mortgage Loan Documents
  • Exceptional organizational and time management skills
  • Analytical
  • Excellent communication and interpersonal skills
  • Ability to meet department production standards while working under strict deadlines
  • Intermediate/Advanced Microsoft Excel

Desired Skills:

  • Intermediate/Advanced Microsoft PowerPoint
  • - Critical thinker and problem solver
  • - Exceptional organizational and time management skills
  • - Ability to meet department production standards while working under strict deadlines
  • - Excellent communication and interpersonal skills

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21058271

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Jessica Horn

Referral Bonus:

500