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Senior Team Member

Gandhinagar, , India

Job Description:

Overview

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Cash management Services deals with payment processing activity, which involves coordination with multiple settlements teams. CMS remediates the risk on all such payments by ensuring funds are credited to correct beneficiary with 100% accuracy and within respective currency-cut offs.

Job Description

Individual will be required to play vital role across all products. He /She will be involved in liaising with multiple teams for meeting the Service Level Agreements.

Responsibilities

  • Investigate and process MT103/MT202 – Global custody and prime brokerage payments and ensure they are processed accurately within currency cut-off.
  • Good knowledge of Journal Entry processing and break management.
  • Maintain good rapport with business partners to resolve issues if any
  • Manage queues effectively (Queue prioritization)
  • Partner closely with different teams and other internal and external stakeholders to resolve the unexplained breaks
  • Respond on email queries from onshore and other departments
  • Manage reporting activities within the deadline
  • Review daily key operational variables
  • Ensure adherence to the SLA’s / Metrics – productivity, turn-around-time and accuracy
  • Interact with business partners and units on day to day functionalities
  • Monitor Process group mailbox and respond to various inquiries pertaining to respective regions.
  • Process Journals to adjust customer accounts as required.
  • Investigation of breaks and timely resolution of breaks.
  • Input and Verification of Swift messaging

  • Domain knowledge on financial products, especially of Cash Management Services
  • Good understanding of payment processing (MT103 & MT202), swift types (MT210, MT199, MT299) and Journal Entries.
  • Familiarity with Investment Banking products and Banking Regulations
  • Good focus levels, ability to multi task whilst maintaining accuracy on the transactions
  • Good written and oral communication skills to interact with business partners and clients
  • Quick learner & should have good grasping skills
  • Basic understanding on Reconciliation/Breaks
  • Ability to manage pressure without any compromise on accuracy.
  • Good knowledge of Excel, Word and Power point
  • Eye for detail and Out of the Box Thinking
  • Ability to excel in a team environment.
  • Proactively recognize and recommend solutions to process inefficiencies.
  • Sound decision making capability
  • Client focused individual with the drive to exceed expectations
  • Result oriented individual with good problem solving abilities
  • Should be highly adaptable to the changing business requirements and flexible to work in night shift
  • Excellent interpersonal skills; positive attitude; team player

Requirements

 Job Title: Senior team Member

Education: Graduate or MBA (International Business/Finance)

Certifications If Any: NSE ACADEMY’S Certification in Financial Markets Modules

Experience Range: 2+ Years

Foundational Skills:

  • Domain knowledge on financial products, especially of Cash Management Services
  • Good understanding of payment processing (MT103 & MT202), swift types (MT210, MT199, MT299) and Journal Entries.
  • Familiarity with Investment Banking products and Banking Regulations

Desired Skill:  Reconciliation Experience

Work Timings:  AMRS (07:30 PM to 4:30 AM)

Job Location:  GIFT

Job Band:

H8

Shift: 

Hours Per Week:

45

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Overview

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Cash management Services deals with payment processing activity, which involves coordination with multiple settlements teams. CMS remediates the risk on all such payments by ensuring funds are credited to correct beneficiary with 100% accuracy and within respective currency-cut offs.

Job Description

Individual will be required to play vital role across all products. He /She will be involved in liaising with multiple teams for meeting the Service Level Agreements.

Responsibilities

  • Investigate and process MT103/MT202 – Global custody and prime brokerage payments and ensure they are processed accurately within currency cut-off.
  • Good knowledge of Journal Entry processing and break management.
  • Maintain good rapport with business partners to resolve issues if any
  • Manage queues effectively (Queue prioritization)
  • Partner closely with different teams and other internal and external stakeholders to resolve the unexplained breaks
  • Respond on email queries from onshore and other departments
  • Manage reporting activities within the deadline
  • Review daily key operational variables
  • Ensure adherence to the SLA’s / Metrics – productivity, turn-around-time and accuracy
  • Interact with business partners and units on day to day functionalities
  • Monitor Process group mailbox and respond to various inquiries pertaining to respective regions.
  • Process Journals to adjust customer accounts as required.
  • Investigation of breaks and timely resolution of breaks.
  • Input and Verification of Swift messaging

  • Domain knowledge on financial products, especially of Cash Management Services
  • Good understanding of payment processing (MT103 & MT202), swift types (MT210, MT199, MT299) and Journal Entries.
  • Familiarity with Investment Banking products and Banking Regulations
  • Good focus levels, ability to multi task whilst maintaining accuracy on the transactions
  • Good written and oral communication skills to interact with business partners and clients
  • Quick learner & should have good grasping skills
  • Basic understanding on Reconciliation/Breaks
  • Ability to manage pressure without any compromise on accuracy.
  • Good knowledge of Excel, Word and Power point
  • Eye for detail and Out of the Box Thinking
  • Ability to excel in a team environment.
  • Proactively recognize and recommend solutions to process inefficiencies.
  • Sound decision making capability
  • Client focused individual with the drive to exceed expectations
  • Result oriented individual with good problem solving abilities
  • Should be highly adaptable to the changing business requirements and flexible to work in night shift
  • Excellent interpersonal skills; positive attitude; team player

Requirements

 Job Title: Senior team Member

Education: Graduate or MBA (International Business/Finance)

Certifications If Any: NSE ACADEMY’S Certification in Financial Markets Modules

Experience Range: 2+ Years

Foundational Skills:

  • Domain knowledge on financial products, especially of Cash Management Services
  • Good understanding of payment processing (MT103 & MT202), swift types (MT210, MT199, MT299) and Journal Entries.
  • Familiarity with Investment Banking products and Banking Regulations

Desired Skill:  Reconciliation Experience

Work Timings:  AMRS (07:30 PM to 4:30 AM)

Job Location:  GIFT

Learn more about this role

Full time

JR-21055418

Band: H8

Manages People:

Manager:

Talent Acquisition Contact:

Unnati Matalia

Referral Bonus:

0