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Operations Analyst

Westlake Village, California;

Job Description:

Servicing Advance Oversight (SAO) implements and monitors controls governing default servicing corporate advance transactions to help ensure: accuracy of all corporate advance balances, proper use of payee/reason codes, and proper and timely flow of transactions through the system.

SAO analyst may participate in the following duties: quarterly validation of user access rights to transaction processing system of record; monitoring control reports to identify transactional inaccuracies; correcting errant transactions; support to other departments for corporate advance transactions requiring further research or expertise.  SAO analyst may complete Operational Loss duties which include: review of weekly losses booked to the Servicing Advance Reserve for accuracy, gaps, trends, potential remediation and preparation of the monthly MVSO Operational Loss file and presentation

Required Skills:

•3+ years prior work experience

•Strong analytical and problem-solving skills

•High degree of familiarity and comfort working in Excel

•Intellectual curiosity

•Adaptable to change

•Able to learn quickly

Desired Skills:

•Familiarity with mortgage servicing systems (e.g., MSP or other legacy platform) and processes

•Finance or accounting experience  

•Bachelor’s Degree and/or equivalent work experience

•Prior default and/or foreclosure work experience 

Initially you may be required to work from home and/or remotely in this role:

  • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
  • Sufficient room to set up a laptop, monitor, keyboard and mouse
  • Comfortable space to work for a full shift
  • Quiet, private and SECURE space in which to work

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday - Friday 8:00am - 5:00pm or 7:00am - 4:00pm

Referral Bonus Amount:

0

Job Description:

Servicing Advance Oversight (SAO) implements and monitors controls governing default servicing corporate advance transactions to help ensure: accuracy of all corporate advance balances, proper use of payee/reason codes, and proper and timely flow of transactions through the system.

SAO analyst may participate in the following duties: quarterly validation of user access rights to transaction processing system of record; monitoring control reports to identify transactional inaccuracies; correcting errant transactions; support to other departments for corporate advance transactions requiring further research or expertise.  SAO analyst may complete Operational Loss duties which include: review of weekly losses booked to the Servicing Advance Reserve for accuracy, gaps, trends, potential remediation and preparation of the monthly MVSO Operational Loss file and presentation

Required Skills:

•3+ years prior work experience

•Strong analytical and problem-solving skills

•High degree of familiarity and comfort working in Excel

•Intellectual curiosity

•Adaptable to change

•Able to learn quickly

Desired Skills:

•Familiarity with mortgage servicing systems (e.g., MSP or other legacy platform) and processes

•Finance or accounting experience  

•Bachelor’s Degree and/or equivalent work experience

•Prior default and/or foreclosure work experience 

Initially you may be required to work from home and/or remotely in this role:

  • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
  • Sufficient room to set up a laptop, monitor, keyboard and mouse
  • Comfortable space to work for a full shift
  • Quiet, private and SECURE space in which to work

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21055382

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Jessica Horn

Referral Bonus:

0