girl looking into her desktop
Back to search results

Software Engineer II A -GBS IND

Mumbai, , India;

Job Description:

Overview

 

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

 

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

 

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

 

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

 

Process Overview*

Chief Technology Organization (CTO), part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, CTO designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world.

Job Description*: We have implemented Enterprise ITSM Project across enterprise leveraging BMC Remedy Toolset. The ITSM application Technology subject matter will be responsible for the analysis, design, engineering, and development using BMC’s Remedy tool set. Works on multiple projects and development efforts and provides technical and architectural guidance on complex initiatives and works closely with on-shore and off-shore.

Responsibilities*:

The Associate needs to closely work with U.S Lead, Business Analysts to understand the requirements, design and implement the solution with minimum defects and without impacting the system performance. The associate should have good understanding on Remedy CMDB, Asset management and should have prior expertise to Integrate Remedy platform with external applications.
 

Requirements*:

• Experience in building Custom integrations

• Good development expertise on Remedy ARS and ITSM Modules

• Knowledge of integration with Remedy

• Understanding of various ITIL-based processes

• Good communication skills

  • Education*: Any Graduate

  • Certifications If Any

  • Experience Range*: 4 to 9 years’ experience
  •  

    Foundational skills*: Remedy Development Experience.

  • Desired skills*: Java, Python, Exp with any Automation Tool like Ansible, Atrium Orchestrator.

Work Timings*: 12 PM – 9 PM

Job Location*: Mumbai/Chennai

Job Band:

H6

Shift: 

Hours Per Week:

45

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Overview

 

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

 

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

 

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

 

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

 

Process Overview*

Chief Technology Organization (CTO), part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, CTO designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world.

Job Description*: We have implemented Enterprise ITSM Project across enterprise leveraging BMC Remedy Toolset. The ITSM application Technology subject matter will be responsible for the analysis, design, engineering, and development using BMC’s Remedy tool set. Works on multiple projects and development efforts and provides technical and architectural guidance on complex initiatives and works closely with on-shore and off-shore.

Responsibilities*:

The Associate needs to closely work with U.S Lead, Business Analysts to understand the requirements, design and implement the solution with minimum defects and without impacting the system performance. The associate should have good understanding on Remedy CMDB, Asset management and should have prior expertise to Integrate Remedy platform with external applications.
 

Requirements*:

• Experience in building Custom integrations

• Good development expertise on Remedy ARS and ITSM Modules

• Knowledge of integration with Remedy

• Understanding of various ITIL-based processes

• Good communication skills

  • Education*: Any Graduate

  • Certifications If Any

  • Experience Range*: 4 to 9 years’ experience
  •  

    Foundational skills*: Remedy Development Experience.

  • Desired skills*: Java, Python, Exp with any Automation Tool like Ansible, Atrium Orchestrator.

Work Timings*: 12 PM – 9 PM

Job Location*: Mumbai/Chennai

Learn more about this role

Full time

JR-21054423

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Gouthami Gangam

Referral Bonus:

0