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Merchant Quality Assurance Specialist II / Delivery Lead

Charlotte, North Carolina

Job Description:

Position Summary

Position/role will be the involvement in the planning, monitoring and control of the testing activities and tasks across multiple applications for specific portfolios. The individual will lead, guide and monitor the analysis, design, implementation and execution  of the test cases, test procedures and test suites. The QA lead establishes metrics, mentors team member and coordinates/collaborates with the interfacing applications and software vendor resources. Individuals will be part of scrum teams, partnering with development to deliver on projects that are a part of integrated releases, monthly application code changes and support break fix work as well. In addition resources will support the automation of scripts, updating and managing them accordingly.

Required Skills

Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.

Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met

Act as key point of contact for all the QA aspects of releases, providing QA services and coordinating QA resources internally and externally. Lead specific business portfolios and mentor the scrum team.

Understands end-to-end of the assigned portfolio and defines the scope of the testing within the context of each release/delivery

•-4-6 years of hands on experience in payment space, especially for the merchants.
•-4-6 years of hands on experience writing advanced SQL queries with strong data analysis skills
•-Good understanding of XML, SOAP, MQ, WSDL technologies
•-Experience in writing functional test plans, test scripts, and functional test execution
•-Proven experience with ALM, JIRA, qTest
•-Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems
•-Full lifecycle development methodology, SOA Testing Concepts and Methodology
•-Strong software testing concepts
•-Excellent communication and documentation skills with the ability to convey message to a broad audience
•-Detail-oriented and persistent, able to drive complicated tasks through to completion
•-Ability to work in a collaborative team environment
•-Individual contributor, capable of self-directing daily tasks
•-Seeks out best practices to find opportunities for improvements in test execution process

Desired Skills

Primary Expertise
- Test Lead defines the strategies to ensure the product being released is up to industry and company standards
- Experience with Test Automation, scripting and Regression testing.
- Experience with defect management systems such as ALM or JIRA.
- Waterfall and Agile methodologies
- Working knowledge with QA automation tools such as Selenium, TOSCA, QTP

Secondary Expertise:  Functional Knowledge of Banking / Payments Domain

Merchant experience a plus

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Position Summary

Position/role will be the involvement in the planning, monitoring and control of the testing activities and tasks across multiple applications for specific portfolios. The individual will lead, guide and monitor the analysis, design, implementation and execution  of the test cases, test procedures and test suites. The QA lead establishes metrics, mentors team member and coordinates/collaborates with the interfacing applications and software vendor resources. Individuals will be part of scrum teams, partnering with development to deliver on projects that are a part of integrated releases, monthly application code changes and support break fix work as well. In addition resources will support the automation of scripts, updating and managing them accordingly.

Required Skills

Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.

Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met

Act as key point of contact for all the QA aspects of releases, providing QA services and coordinating QA resources internally and externally. Lead specific business portfolios and mentor the scrum team.

Understands end-to-end of the assigned portfolio and defines the scope of the testing within the context of each release/delivery

•-4-6 years of hands on experience in payment space, especially for the merchants.
•-4-6 years of hands on experience writing advanced SQL queries with strong data analysis skills
•-Good understanding of XML, SOAP, MQ, WSDL technologies
•-Experience in writing functional test plans, test scripts, and functional test execution
•-Proven experience with ALM, JIRA, qTest
•-Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems
•-Full lifecycle development methodology, SOA Testing Concepts and Methodology
•-Strong software testing concepts
•-Excellent communication and documentation skills with the ability to convey message to a broad audience
•-Detail-oriented and persistent, able to drive complicated tasks through to completion
•-Ability to work in a collaborative team environment
•-Individual contributor, capable of self-directing daily tasks
•-Seeks out best practices to find opportunities for improvements in test execution process

Desired Skills

Primary Expertise
- Test Lead defines the strategies to ensure the product being released is up to industry and company standards
- Experience with Test Automation, scripting and Regression testing.
- Experience with defect management systems such as ALM or JIRA.
- Waterfall and Agile methodologies
- Working knowledge with QA automation tools such as Selenium, TOSCA, QTP

Secondary Expertise:  Functional Knowledge of Banking / Payments Domain

Merchant experience a plus

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21053902

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Jordanna Kasander

Referral Bonus:

0

Street Address

Primary Location:
800 W TRADE ST, NC, Charlotte, 28255