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Incident Manager

Denver, Colorado

Job Description:

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team.

The Cyber Security Defense (CSD) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSD team drives out the enterprise-wide cyber exercise program.

Incident Management is part of the Incident Response and Management Global Team. The role of the Incident Manager is to coordinate the response and recovery activities from information security incidents. This includes collaboration with appropriate response partners, assist with determining the root cause of incidents and work with stakeholders and responsible parties to remediate any identified control gaps or failures; Escalate issues to management in a timely manner with appropriate information regarding severity, exposure, and action items; this role requires critical thinking and investigative mindset coupled effective written, and verbal communication skills.

Required:
• 2 + years of experience with Information Security related activities.
• 2 + years of experience in an operations focused information security role.
• Experience conducting analysis/investigation and containment of potential data breaches or cyber security incidents. Strong analytical, tactical and critical thinking ability.
• Ability to lead technical bridge lines to develop quick containment solutions to cyber-security incidents. Excellent communication and presentation skills
• Ability to handle multiple competing priorities in a fast-paced environment.
• Ability to communicate effectively across all levels of a global financial institution.
• Familiarity with security vulnerabilities, exploits, malware and digital forensics as they relate to Incident Response.
• Security+ or equivalent certification required within 6 months of employment.
• Core Hours 9:30 AM- 6:30 PM or 10:00 AM to 7:00 PM MT time. 
•    Ability to work non-standard hours, to include weekend on-call throughout the year (approximately 8-10 weekends, depending on needs of the Bank). There may also be a requirement to cover US holidays. 


Desired:
• Familiarity with Laws, Rules, and Regulations (LRRs) attendant Financial Institutions Information Security requirements including Privacy LRRs e.g. GDPR, NYDFS, SEC Guidelines, MAS Requirements, CCPA, etc.
• Familiarity with NIST CSF, NIST IR Lifecycle, and NIST NICE.
• Familiarity with MITRE ATT&CK and Cyber Kill Chain.
• College Degree - (B.S, M.S.) in Digital Forensics, Computer Science, Information Security or a related field.
 

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our team.

The Cyber Security Defense (CSD) function within Global Information Security is responsible for all aspects of threat intelligence and monitoring, application and network security, and insider threat. In addition, the CSD team drives out the enterprise-wide cyber exercise program.

Incident Management is part of the Incident Response and Management Global Team. The role of the Incident Manager is to coordinate the response and recovery activities from information security incidents. This includes collaboration with appropriate response partners, assist with determining the root cause of incidents and work with stakeholders and responsible parties to remediate any identified control gaps or failures; Escalate issues to management in a timely manner with appropriate information regarding severity, exposure, and action items; this role requires critical thinking and investigative mindset coupled effective written, and verbal communication skills.

Required:
• 2 + years of experience with Information Security related activities.
• 2 + years of experience in an operations focused information security role.
• Experience conducting analysis/investigation and containment of potential data breaches or cyber security incidents. Strong analytical, tactical and critical thinking ability.
• Ability to lead technical bridge lines to develop quick containment solutions to cyber-security incidents. Excellent communication and presentation skills
• Ability to handle multiple competing priorities in a fast-paced environment.
• Ability to communicate effectively across all levels of a global financial institution.
• Familiarity with security vulnerabilities, exploits, malware and digital forensics as they relate to Incident Response.
• Security+ or equivalent certification required within 6 months of employment.
• Core Hours 9:30 AM- 6:30 PM or 10:00 AM to 7:00 PM MT time. 
•    Ability to work non-standard hours, to include weekend on-call throughout the year (approximately 8-10 weekends, depending on needs of the Bank). There may also be a requirement to cover US holidays. 


Desired:
• Familiarity with Laws, Rules, and Regulations (LRRs) attendant Financial Institutions Information Security requirements including Privacy LRRs e.g. GDPR, NYDFS, SEC Guidelines, MAS Requirements, CCPA, etc.
• Familiarity with NIST CSF, NIST IR Lifecycle, and NIST NICE.
• Familiarity with MITRE ATT&CK and Cyber Kill Chain.
• College Degree - (B.S, M.S.) in Digital Forensics, Computer Science, Information Security or a related field.
 

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21053421

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Kathleen Jones-Griffith

Referral Bonus:

0

Colorado job seekers

Colorado pay range:

$88,700 - $120,000 annualized salary, offers to be negotiated based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the Corporate Performance Incentive Plan. Qualified employees are eligible for an annual discretionary award based on their overall individual results and behaviors performance at year-end (limited roles may also qualify for incentives during performance year).

Benefits

This role is eligible for all usual company benefits. At Bank of America, our employees are the foundation of our success. That’s why we’re committed to offering a variety of competitive programs and benefits that support your physical, emotional and financial wellness both at work and at home.

Street Address

Primary Location:
1144 15th St, CO, Denver, 80202