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Technology Delivery Lead - Global Custody and Agency Services Technology

Charlotte, North Carolina

Job Description:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.  Within Markets Technology, Global Custody and Agency Services Technology supports the Global Custody, Escrow and Issuing and Paying Agent businesses.

Job Specific Description

Global Custody and Agency Services Technology is seeking a Technology Delivery Lead to drive technology projects delivering operational, regulatory, business, and risk management priorities for the Global Custody and Agency Services (GCAS) business.  This role will provide development and growth opportunities across the disciplines of project management, business analysis and application management described below.
 

Project Management

  • Serve as the single point of accountability for end to end project execution across people, process, and technology dimensions.

  • Actively manages the work efforts of multiple functional resources through the project to ensure all project deliverables are on time and of the highest quality.

  • Effectively manages project risk through comprehensive risk assessment and mitigation techniques.

  • Structure and manage effective meetings with internal and external stakeholders.

  • Manage expectations of stakeholders as per the capabilities, capacities and constraints faced by the development team including infrastructure, vendor and cross-platform dependencies.

  • Maintain a clear, concise view of issues, risks, dependencies & milestones.

  • Prepares and presents project status to a wide variety of stakeholders including senior business partners.

Business Analysis
 

  • Work with a great degree of independence, partnering with business, risk and operations stakeholders to acquire a deep understanding of the project and the processes that surround it.

  • Skillfully communicates to ask the right questions, using tools and visual materials, to uncover root causes to business challenges, identify opportunities, and make recommendations.

  • Concisely document requirements as is appropriate to the scope of the effort and the development methodology (BRDs, JIRAs, stories).

  • Leverage business and functional knowledge of the financial services industry to solve problems through proposals developed in close partnership with internal development teams and vendors.

  • Once business requirements have been defined and technical design finalized, the candidate will build a QA test plan including testing strategy and approach.

  • Analyze test output and secure sign-offs for implementation.

Application Management

  • Manage all required application governance routines for one or more applications within the supported technology platform.

  • Responsibilities include: Application Inventory record maintenance and certification, Technical Recovery Plans, Disaster Recovery Tests, Security Assessments and Remediation, Entitlement Definition Reviews, Application-Level Access Reviews, Hardware replacements and Application upgrades.

Required Skills:

  • Experience: Minimum of 8 years of experience in financial services with a track record of successful project and application delivery.

  • Refined presentation skills, the ability to synthesize information, and communicate clearly with stakeholders across levels and functional areas.

  • Ability to understand and absorb business and technology concepts quickly.

  • Experience working with waterfall and agile methodologies for application development

  • Understanding of a variety of financial products: Equities, Fixed Income, Corporate Actions, FX and Payments.

  • Commitment to challenging the status quo and promoting positive change.

  • Believes in the power of diversity so we can reflect, connect and meet the diverse needs of our clients and partners around the world.

Desired Skills:

  • Education: Bachelor's degree or equivalent in Business Administration, Management Information Science, Finance, or related.

  • Experience with defect reporting and story tracking tools such as JIRA and Quality Center

  • Experience with relational databases, SQL and MS Office Suite

  • Experience with Bank of America ECM Change Standards, Policies, Tools (ECG, CECE, AgileView, PPRT, and PCM) and processes (Permit to Build, Permit to Send, Permit to Operate)

  • Experience with FIS/SunGard Global Plus or similar vendor managed applications

  • Experience with SWIFT messaging for Payments, Transfers and Securities Markets including MT and ISO-20022.

Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Communicates the work objectives, coordinates delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. Ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. Coordinates and facilitates routines to support delivery – e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc. Plans and coordinates delivery and dependencies with across multiple teams. Facilitates dependency management/risk management/impediment removal for the defined deliverables. Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline. Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule. Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders. Ensures deliverables comply with Enterprise Change Management standards. Supports resource planning for delivery/execution. Individual Contributor.

Bank of America's Global Banking and Markets Technology Organization....

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.  Within Markets Technology, Global Custody and Agency Services Technology supports the Global Custody, Escrow and Issuing and Paying Agent businesses.

Job Specific Description

Global Custody and Agency Services Technology is seeking a Technology Delivery Lead to drive technology projects delivering operational, regulatory, business, and risk management priorities for the Global Custody and Agency Services (GCAS) business.  This role will provide development and growth opportunities across the disciplines of project management, business analysis and application management described below.
 

Project Management

  • Serve as the single point of accountability for end to end project execution across people, process, and technology dimensions.

  • Actively manages the work efforts of multiple functional resources through the project to ensure all project deliverables are on time and of the highest quality.

  • Effectively manages project risk through comprehensive risk assessment and mitigation techniques.

  • Structure and manage effective meetings with internal and external stakeholders.

  • Manage expectations of stakeholders as per the capabilities, capacities and constraints faced by the development team including infrastructure, vendor and cross-platform dependencies.

  • Maintain a clear, concise view of issues, risks, dependencies & milestones.

  • Prepares and presents project status to a wide variety of stakeholders including senior business partners.

Business Analysis
 

  • Work with a great degree of independence, partnering with business, risk and operations stakeholders to acquire a deep understanding of the project and the processes that surround it.

  • Skillfully communicates to ask the right questions, using tools and visual materials, to uncover root causes to business challenges, identify opportunities, and make recommendations.

  • Concisely document requirements as is appropriate to the scope of the effort and the development methodology (BRDs, JIRAs, stories).

  • Leverage business and functional knowledge of the financial services industry to solve problems through proposals developed in close partnership with internal development teams and vendors.

  • Once business requirements have been defined and technical design finalized, the candidate will build a QA test plan including testing strategy and approach.

  • Analyze test output and secure sign-offs for implementation.

Application Management

  • Manage all required application governance routines for one or more applications within the supported technology platform.

  • Responsibilities include: Application Inventory record maintenance and certification, Technical Recovery Plans, Disaster Recovery Tests, Security Assessments and Remediation, Entitlement Definition Reviews, Application-Level Access Reviews, Hardware replacements and Application upgrades.

Required Skills:

  • Experience: Minimum of 8 years of experience in financial services with a track record of successful project and application delivery.

  • Refined presentation skills, the ability to synthesize information, and communicate clearly with stakeholders across levels and functional areas.

  • Ability to understand and absorb business and technology concepts quickly.

  • Experience working with waterfall and agile methodologies for application development

  • Understanding of a variety of financial products: Equities, Fixed Income, Corporate Actions, FX and Payments.

  • Commitment to challenging the status quo and promoting positive change.

  • Believes in the power of diversity so we can reflect, connect and meet the diverse needs of our clients and partners around the world.

Desired Skills:

  • Education: Bachelor's degree or equivalent in Business Administration, Management Information Science, Finance, or related.

  • Experience with defect reporting and story tracking tools such as JIRA and Quality Center

  • Experience with relational databases, SQL and MS Office Suite

  • Experience with Bank of America ECM Change Standards, Policies, Tools (ECG, CECE, AgileView, PPRT, and PCM) and processes (Permit to Build, Permit to Send, Permit to Operate)

  • Experience with FIS/SunGard Global Plus or similar vendor managed applications

  • Experience with SWIFT messaging for Payments, Transfers and Securities Markets including MT and ISO-20022.

Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Communicates the work objectives, coordinates delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. Ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. Coordinates and facilitates routines to support delivery – e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc. Plans and coordinates delivery and dependencies with across multiple teams. Facilitates dependency management/risk management/impediment removal for the defined deliverables. Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline. Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule. Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders. Ensures deliverables comply with Enterprise Change Management standards. Supports resource planning for delivery/execution. Individual Contributor.

Bank of America's Global Banking and Markets Technology Organization....

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21053137

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Jill Pipon

Referral Bonus:

0

Street Address

Primary Location:
200 N College St, NC, Charlotte, 28255