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Hadoop Analyst - Application L3 Support - Core Technology Infrastructure

Pennington, New Jersey;

Job Description:

The successful candidate must have general knowledge of the Hadoop ecosystem including Cloudera, Hive, Impala, Spark, Oozie, Kafka, HBASE and Python.  The candidate should possess a proven ability to analyze Hadoop application issues in a multitenant platform-as-a-service environment and work with peer teams to facilitate problem resolution.  A focus on tenant relations (customer service) and communication is a key attribute when coordinating with tenants and other interdependent service teams. 

This is a fast paced, continuously evolving platform.  Candidates will be a team player and able to communicate effectively both orally and written. You must be able to understand new technical offerings and learn new technologies in the context of the multitenant platform.

Essential Functions:

  • Provide innovative tactical solutions when necessary to meet operational requirements
  • Provide BAU application support to business partners.  Manage technical issues with support from internal and external resources
  • Learn new products/tools/technologies to guide business partners in implementing new Big Data features and functionality
  • Experienced in Agile development practices and product owner role
  • Provide root cause analysis for application issues and provide performance improvement recommendations

Required Skills

  • Customer focused mindset
  • Strong interpersonal/influence skills
  • Ability to dissect complex issues and leverage/coordinate resources to resolve application issues
  • Familiar developing within Hadoop platforms
  • ETL experience with emphasis on performance and scalability
  • Ability to handle multiple and simultaneous activities and priorities
  • ITSM/Remedy – Problem Management knowledge
  • Jira/Confluence – Agile
  • Exposure to the following technologies
    • Spark/Impala – ability to trace logic (application/query) through logs   
    • YARN
    • HIVE
    • Cloudera Manager
    • Kafka
    • Scripting/programming/development experience - Shell/Python/Java
    • Linux scripting/admin
    • Autosys knowledge
    • Teradata knowledge
    • Mainframe knowledge (desired)

Desired Skills

  • Previous application L3 support exposure of a data warehouse application.
  • Application Support experience
  • CI/CD experience

Enterprise Role Overview:

Participates in design, development and implementation of architectural deliverables, to include components of the assessment and optimization of system design and review of user requirements. Contributes to the determination of technical and operational feasibility of solutions. Develops prototypes of the system design and works with database, operations, technical support and other IT areas as appropriate throughout development and implementation processes. May lead multiple projects with competing deadlines. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations, as well as mentor junior band 5 Architect 1's. Provides input on staffing, budget and personnel. Typically 7 or more years of architecture experience.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The successful candidate must have general knowledge of the Hadoop ecosystem including Cloudera, Hive, Impala, Spark, Oozie, Kafka, HBASE and Python.  The candidate should possess a proven ability to analyze Hadoop application issues in a multitenant platform-as-a-service environment and work with peer teams to facilitate problem resolution.  A focus on tenant relations (customer service) and communication is a key attribute when coordinating with tenants and other interdependent service teams. 

This is a fast paced, continuously evolving platform.  Candidates will be a team player and able to communicate effectively both orally and written. You must be able to understand new technical offerings and learn new technologies in the context of the multitenant platform.

Essential Functions:

  • Provide innovative tactical solutions when necessary to meet operational requirements
  • Provide BAU application support to business partners.  Manage technical issues with support from internal and external resources
  • Learn new products/tools/technologies to guide business partners in implementing new Big Data features and functionality
  • Experienced in Agile development practices and product owner role
  • Provide root cause analysis for application issues and provide performance improvement recommendations

Required Skills

  • Customer focused mindset
  • Strong interpersonal/influence skills
  • Ability to dissect complex issues and leverage/coordinate resources to resolve application issues
  • Familiar developing within Hadoop platforms
  • ETL experience with emphasis on performance and scalability
  • Ability to handle multiple and simultaneous activities and priorities
  • ITSM/Remedy – Problem Management knowledge
  • Jira/Confluence – Agile
  • Exposure to the following technologies
    • Spark/Impala – ability to trace logic (application/query) through logs   
    • YARN
    • HIVE
    • Cloudera Manager
    • Kafka
    • Scripting/programming/development experience - Shell/Python/Java
    • Linux scripting/admin
    • Autosys knowledge
    • Teradata knowledge
    • Mainframe knowledge (desired)

Desired Skills

  • Previous application L3 support exposure of a data warehouse application.
  • Application Support experience
  • CI/CD experience

Enterprise Role Overview:

Participates in design, development and implementation of architectural deliverables, to include components of the assessment and optimization of system design and review of user requirements. Contributes to the determination of technical and operational feasibility of solutions. Develops prototypes of the system design and works with database, operations, technical support and other IT areas as appropriate throughout development and implementation processes. May lead multiple projects with competing deadlines. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations, as well as mentor junior band 5 Architect 1's. Provides input on staffing, budget and personnel. Typically 7 or more years of architecture experience.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21049773

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Kathleen Jones-Griffith

Referral Bonus:

0