Back to search results

Operations Representative

Dallas, Texas;

Job Description:

Job Description:

Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship.

Required skills:

  • Under general supervision, enters alphanumeric data from a variety of sources into a computer database
  • Must possess very strong 10 key alpha and numeric keyboard skills, in addition to strong typing with no errors
  • Basic PC skills
  • Corrects errors according to standard procedures
  • May handle minor problems but refers more difficult problems to manager for resolution
  • Must be able to maintain speed and accuracy under pressure of heavy workloads and meet required productivity and quality standards
  • More than 8 hour day may be expected as dictated by work volume. Must work until completion of work
  • Must be able to work 3rd shift hours

Job Band:

H8

Shift: 

3rd shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Description:

Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship.

Required skills:

  • Under general supervision, enters alphanumeric data from a variety of sources into a computer database
  • Must possess very strong 10 key alpha and numeric keyboard skills, in addition to strong typing with no errors
  • Basic PC skills
  • Corrects errors according to standard procedures
  • May handle minor problems but refers more difficult problems to manager for resolution
  • Must be able to maintain speed and accuracy under pressure of heavy workloads and meet required productivity and quality standards
  • More than 8 hour day may be expected as dictated by work volume. Must work until completion of work
  • Must be able to work 3rd shift hours

Shift:

3rd shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21047688

Band: H8

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erin Capuzzo

Referral Bonus:

0