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Global Risk Analytics Consumer COO

Charlotte, North Carolina;

Job Description:

Role Overview 

  • The Consumer Operations and Global Risk Analytics (GRA) Strategy organization is responsible for the planning and delivery of a coherent model risk management framework and infrastructure, leading strategic programs across GRA, delivery of complete, accurate, timely, and compliant data for the consumer models, and developing and executing the consumer model production processes

  • The Consumer Risk Analytics COO is responsible for the development, coordination, planning and execution of the Consumer Operations and GRA Strategy book of work covering business process re-engineering, model development, forecast administration, data acquisition and management, and operational functions. The role leads operational executive reporting, controls and business support, including audit and exam readiness and documentation, issue management, and process inventory development and controls.

  • The role is also heavily involved with CRA’s large scale data transformation strategy program targeted at streamlining the data life cycle for processes supporting CCAR, CECL and Capital for Bank of America Consumer lines of business including mortgage, credit card, vehicle lending and deposits.

Program objectives include:

  • Driving and influencing culture change to create the right accountability model around consumer data

  • Building consistent governed historical data sets per product to enable regulatory and operational quantitative modeling and analytics

  • Leveraging technology solutions to ensure control and compliance of data sourcing and provisioning processes

  • Retiring legacy infrastructure built-in risk to compensate for upstream data deficiencies

  • Ensuring ongoing compliance with data related policies and regulations including data privacy, SOX, and other regulatory and internal standards

This role reports to the Consumer Operations & GRA Strategy Executive, but is also directly accountable to the other Consumer Risk Analytics and Alternative Modeling executives

Key Responsibilities

  • Supports the four Consumer Risk Analytics and Alternative Modeling leaders, and their respective teams, in the development of the data and model development books of work, taking into account risk environment, internal requirements including model refresh cycles and expected control standards

  • Syndication and coordination of the books of work with stakeholders including: Consumer and GWIM business lines, Model Risk Management, Enterprise Testing and Allowance / Credit Risk

  • Drives executive reporting and associated performance measures including model health, self and audit raised issues, and the SIM / OpEx process

  • Oversees the ongoing maintenance and refinement of end-to-end business controls including process maps, desktop procedures, and associated documentation

  • Partners with executives on workforce planning, location strategy, organizational health, and engagement strategies

  • Oversight, coordination, and program management of the delivery of the data and model development books of work including

New model development and implementation

Major business reengineering efforts, including the data transformation program

Adherence to all internal and external standards

Identification and resolution of audit and regulatory issues impacting the consumer space

Qualifications & Experience:

Role Qualifications

  • Demonstrated executive-level leadership and management experience

  • Deep acumen in retail banking processes including data flows, model development, regulatory reporting, and risk management

  • Strong technical skills in data domain – experience in big data sourcing, and data intensive processes while understanding the business and modelling requirement

  • Process design / process improvement and change management experience

  • Proven ability to lead initiatives end-to-end independently and manage diverse teams to drive change and implement programs effectively and efficiently

  • Superior written, verbal, presentation creation, and delivery skills

  • Demonstrated ability to handle and execute a high volume of competing priorities with strict deadlines

  • Strong analytical and organizational skills and strong attention to detail

Leadership Competencies

  • Effective at influencing key stakeholders across the company; ability to partner with business leaders to achieve breakthrough results

  • Ability to detect and remediate organizational / process weaknesses and deficiencies

  • Ability to work in a highly regulated and controlled environment

  • Champion for diversity; able to recruit and retain teams with diverse backgrounds

  • Leads and coaches highly technical teams

  • Execution oriented with a bias for action

  • Identifies and manages risk proactively within risk appetite limits

Job Band:

H3

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Role Overview 

  • The Consumer Operations and Global Risk Analytics (GRA) Strategy organization is responsible for the planning and delivery of a coherent model risk management framework and infrastructure, leading strategic programs across GRA, delivery of complete, accurate, timely, and compliant data for the consumer models, and developing and executing the consumer model production processes

  • The Consumer Risk Analytics COO is responsible for the development, coordination, planning and execution of the Consumer Operations and GRA Strategy book of work covering business process re-engineering, model development, forecast administration, data acquisition and management, and operational functions. The role leads operational executive reporting, controls and business support, including audit and exam readiness and documentation, issue management, and process inventory development and controls.

  • The role is also heavily involved with CRA’s large scale data transformation strategy program targeted at streamlining the data life cycle for processes supporting CCAR, CECL and Capital for Bank of America Consumer lines of business including mortgage, credit card, vehicle lending and deposits.

Program objectives include:

  • Driving and influencing culture change to create the right accountability model around consumer data

  • Building consistent governed historical data sets per product to enable regulatory and operational quantitative modeling and analytics

  • Leveraging technology solutions to ensure control and compliance of data sourcing and provisioning processes

  • Retiring legacy infrastructure built-in risk to compensate for upstream data deficiencies

  • Ensuring ongoing compliance with data related policies and regulations including data privacy, SOX, and other regulatory and internal standards

This role reports to the Consumer Operations & GRA Strategy Executive, but is also directly accountable to the other Consumer Risk Analytics and Alternative Modeling executives

Key Responsibilities

  • Supports the four Consumer Risk Analytics and Alternative Modeling leaders, and their respective teams, in the development of the data and model development books of work, taking into account risk environment, internal requirements including model refresh cycles and expected control standards

  • Syndication and coordination of the books of work with stakeholders including: Consumer and GWIM business lines, Model Risk Management, Enterprise Testing and Allowance / Credit Risk

  • Drives executive reporting and associated performance measures including model health, self and audit raised issues, and the SIM / OpEx process

  • Oversees the ongoing maintenance and refinement of end-to-end business controls including process maps, desktop procedures, and associated documentation

  • Partners with executives on workforce planning, location strategy, organizational health, and engagement strategies

  • Oversight, coordination, and program management of the delivery of the data and model development books of work including

New model development and implementation

Major business reengineering efforts, including the data transformation program

Adherence to all internal and external standards

Identification and resolution of audit and regulatory issues impacting the consumer space

Qualifications & Experience:

Role Qualifications

  • Demonstrated executive-level leadership and management experience

  • Deep acumen in retail banking processes including data flows, model development, regulatory reporting, and risk management

  • Strong technical skills in data domain – experience in big data sourcing, and data intensive processes while understanding the business and modelling requirement

  • Process design / process improvement and change management experience

  • Proven ability to lead initiatives end-to-end independently and manage diverse teams to drive change and implement programs effectively and efficiently

  • Superior written, verbal, presentation creation, and delivery skills

  • Demonstrated ability to handle and execute a high volume of competing priorities with strict deadlines

  • Strong analytical and organizational skills and strong attention to detail

Leadership Competencies

  • Effective at influencing key stakeholders across the company; ability to partner with business leaders to achieve breakthrough results

  • Ability to detect and remediate organizational / process weaknesses and deficiencies

  • Ability to work in a highly regulated and controlled environment

  • Champion for diversity; able to recruit and retain teams with diverse backgrounds

  • Leads and coaches highly technical teams

  • Execution oriented with a bias for action

  • Identifies and manages risk proactively within risk appetite limits

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21046978

Band: H3

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Pamela Salvato

Referral Bonus:

0