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Officer - Operations Team Leader – Branch Operations

Chennai, , India

Job Description:

Your background

Graduate with 5 to 6 years/MBA experience preferably Operations in a multinational/leading Pvt Sector Bank

Skills

  • Very sound knowledge of GBS or an ERP system in another bank, and ability to work on ATS/SDS / SLS, other GBS applications.
  • Excellent Inter-personal skills.
  • Good computing and accounting skills.
  • Quality conscious and having flair for constant process improvement.
  • Ability to manage volumes with accuracy.
  • Good knowledge of treasury products like account opening, time deposits, payments, cash management

What you can expect

What would you like the power to do? At Bank of America, we ask this question every day of all those we serve. It is at the core of how we live our values, deliver our purpose, and achieve responsible growth.

This is an opportunity to join a fast paced team with a huge focus on world class client experience. You can look forward to service, advice, and support and manage portfolio of Global Treasury Services MNC, FI and Middle Market clients by providing professional, courteous and high quality service in all aspects of cash management and account opening product and services. We make a continuous effort to improve the client experience by leveraging our people and new technologies to deliver the power to make business easier. We’re also delivering an industry-leading employee experience by investing in operational excellence driven tech that simplifies your workflows, offering exceptional learning experiences.

What you will do

  • Handling of System operations related to client Account on boarding and Account maintenance.
  • Responsible for approving and reviewing day-to-day transactions for operations functions as required.
  • Ensures quality service and effective & efficient operations support for the unit.
  • Provides guidance to associates within own unit regarding procedural, technical and/ or operations changes.
  • Drive process improvement projects to reduce operating costs and improve service standards.
  • Works closely with Group Head / Head-Operations to meet department objectives in a timely and accurate manner.
  • Ensuring adequate controls are in place and laid down guidelines are adequately followed.
  • Ensure compliance with reporting/ response deadlines
  • Responsible for effectively handling  treasury transactions
  • Responsible for maintaining efficient relationship with stakeholders
  • Preparation of Internal and Customer related MIS as per the requirement

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Job Band:

H6

Shift: 

Hours Per Week:

45

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Your background

Graduate with 5 to 6 years/MBA experience preferably Operations in a multinational/leading Pvt Sector Bank

Skills

  • Very sound knowledge of GBS or an ERP system in another bank, and ability to work on ATS/SDS / SLS, other GBS applications.
  • Excellent Inter-personal skills.
  • Good computing and accounting skills.
  • Quality conscious and having flair for constant process improvement.
  • Ability to manage volumes with accuracy.
  • Good knowledge of treasury products like account opening, time deposits, payments, cash management

What you can expect

What would you like the power to do? At Bank of America, we ask this question every day of all those we serve. It is at the core of how we live our values, deliver our purpose, and achieve responsible growth.

This is an opportunity to join a fast paced team with a huge focus on world class client experience. You can look forward to service, advice, and support and manage portfolio of Global Treasury Services MNC, FI and Middle Market clients by providing professional, courteous and high quality service in all aspects of cash management and account opening product and services. We make a continuous effort to improve the client experience by leveraging our people and new technologies to deliver the power to make business easier. We’re also delivering an industry-leading employee experience by investing in operational excellence driven tech that simplifies your workflows, offering exceptional learning experiences.

What you will do

  • Handling of System operations related to client Account on boarding and Account maintenance.
  • Responsible for approving and reviewing day-to-day transactions for operations functions as required.
  • Ensures quality service and effective & efficient operations support for the unit.
  • Provides guidance to associates within own unit regarding procedural, technical and/ or operations changes.
  • Drive process improvement projects to reduce operating costs and improve service standards.
  • Works closely with Group Head / Head-Operations to meet department objectives in a timely and accurate manner.
  • Ensuring adequate controls are in place and laid down guidelines are adequately followed.
  • Ensure compliance with reporting/ response deadlines
  • Responsible for effectively handling  treasury transactions
  • Responsible for maintaining efficient relationship with stakeholders
  • Preparation of Internal and Customer related MIS as per the requirement

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Learn more about this role

Full time

JR-21043993

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Jinal Panchal

Referral Bonus:

0