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Fulfillment Support Team Leader

Tampa, Florida

Job Description:

Position Description & Responsibilities:

Primary contact who is responsible for all loan processing activities within a designated market. Responsible for a team of associates. Connects people to team goals that are aligned with the goals of the company. Eliminates roadblocks to achieving goals. Makes associates aware of how their work fits into larger processes that impact our customers. Make the associates and customers central to how success is measured. Ability to manage at a high level of detail while maintaining awareness of overall process and team results. Interacts in a range of roles, is comfortable being a follower, leader or teammate as the occasion demands. Uses learning experiences as opportunities to learn for the future. Drives process improvement. Adapts quickly to new demands and challenges. Works with Credit Policy, Compliance, Legal and Direct Lending.

Required Skills & Experience:

3+ years of mortgage experience

Prior Leadership experience

iFulfill experience

Strong Time management and organizational skills

Proven ability to simultaneously manage a variety of business functions

Self Motivated

Teamwork and Customer Service skills are a MUST

Ability to prioritize multiple competing tasks.

Flexibility to work extended hours during heavy workload periods

Desired Skills & Experience:

Bilingual-Spanish preferred

Working knowledge of First Mortgage Policy & Procedure

Closing experience

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday – Friday 8a-5p; Flexibility based on business need.

Referral Bonus Amount:

0

Job Description:

Position Description & Responsibilities:

Primary contact who is responsible for all loan processing activities within a designated market. Responsible for a team of associates. Connects people to team goals that are aligned with the goals of the company. Eliminates roadblocks to achieving goals. Makes associates aware of how their work fits into larger processes that impact our customers. Make the associates and customers central to how success is measured. Ability to manage at a high level of detail while maintaining awareness of overall process and team results. Interacts in a range of roles, is comfortable being a follower, leader or teammate as the occasion demands. Uses learning experiences as opportunities to learn for the future. Drives process improvement. Adapts quickly to new demands and challenges. Works with Credit Policy, Compliance, Legal and Direct Lending.

Required Skills & Experience:

3+ years of mortgage experience

Prior Leadership experience

iFulfill experience

Strong Time management and organizational skills

Proven ability to simultaneously manage a variety of business functions

Self Motivated

Teamwork and Customer Service skills are a MUST

Ability to prioritize multiple competing tasks.

Flexibility to work extended hours during heavy workload periods

Desired Skills & Experience:

Bilingual-Spanish preferred

Working knowledge of First Mortgage Policy & Procedure

Closing experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21040936

Band: H5

Manages People: Yes

Travel: No

Manager:

Talent Acquisition Contact:

Cindy Herrick

Referral Bonus:

0

Street Address

Primary Location:
4909 SAVARESE CIR, FL, Tampa, 33634