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Production Support Lead

Plano, Texas

Job Description:

*Candidates requiring visa sponsorship will not be considered for this position. This position will be located at our Plano, TX, technology center only. No remote or virtual options*

Production Services is responsible for running the day to day operations of the Deposits midrange platform. Real-time restoration and triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period.

For this opportunity you will provide production support for multiple tier-0/tier-1 deposits applications like eXtended Account Database (XAD), Deposits Data Hub (DHUB) and Pricing platforms. Excellent opportunity to support a large scale cutting edge technology applications involving real time customer/associate facing channels. Great exposure to high visibility functions/services.

Required Skills:

  • Experience with Middleware components
  • Experience with Webservices, UNIX, XML, Oracle/DB2, SQL
  • Experience with tools like TOAD, Autosys, Bladelogic
  • Experience with monitoring tools like Splunk, App Dynamics, Sitescope etc
  • Candidate must have excellent written and verbal communications skills.
  • Ability to manage multiple priorities
  • Ability to communicate effectively across all levels
  • Willingness to learn and adapt in a rapidly evolving environment
  • Flexible with work schedules

Desired Skills:

  • Experience with ETL (Datastage) is desired
  • Production Support Experience is desired

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

*Candidates requiring visa sponsorship will not be considered for this position. This position will be located at our Plano, TX, technology center only. No remote or virtual options*

Production Services is responsible for running the day to day operations of the Deposits midrange platform. Real-time restoration and triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period.

For this opportunity you will provide production support for multiple tier-0/tier-1 deposits applications like eXtended Account Database (XAD), Deposits Data Hub (DHUB) and Pricing platforms. Excellent opportunity to support a large scale cutting edge technology applications involving real time customer/associate facing channels. Great exposure to high visibility functions/services.

Required Skills:

  • Experience with Middleware components
  • Experience with Webservices, UNIX, XML, Oracle/DB2, SQL
  • Experience with tools like TOAD, Autosys, Bladelogic
  • Experience with monitoring tools like Splunk, App Dynamics, Sitescope etc
  • Candidate must have excellent written and verbal communications skills.
  • Ability to manage multiple priorities
  • Ability to communicate effectively across all levels
  • Willingness to learn and adapt in a rapidly evolving environment
  • Flexible with work schedules

Desired Skills:

  • Experience with ETL (Datastage) is desired
  • Production Support Experience is desired

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21039136

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Philip Hughston

Referral Bonus:

0

Street Address

Primary Location:
7105 CORPORATE DR, TX, Plano, 75024