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Officer, Operations Analyst

Singapore, , Singapore;

Job Description:

Your background

  •  Accounts Payable experience (at least one year)
  • Speak fluent English and Korean  
  • Being a positive team player
  • Knowledge of Ariba, Concur and Oracle systems
  • Knowledge of Australia and Korea taxes

What you will do

ARIBA:

  • Handling of client (both internal and external) inquiries like system navigation and general inquiries through group mailbox and helpdesk hotline for Australia.
  • Handling research and call back queue for invoices in respective Ariba queues.
  • Co-ordinate with the support teams in US/India to check and investigate & liaise with Line of Business (LOB) or vendors for further details if required
  • Follow-up weekly unapproved invoices/aging items with LOBs for settlement
  • Follow-up with weekly exposure report (related to bank reconciliation items)
  • Basic knowledge on Australia and South Korea tax systems

Coverage for South Korean tasks:

  • Handling South Korea client services mailbox
  • Korean invoice processing:
    • Retrieve from NTS, match with vendor invoice
    • Push to filenet
    • Perform indexing in Ariba
  • South Korea VAT and withholding tax filing

CONCUR:

  • Handling of client inquiries like system navigation and general inquiries through group mailbox and helpdesk hotline
  • Handle corporate card administration (card applications, increase of credit limit) & cancellation
  • Process refund on corporate card and to necessary reclassification and/or adjustment
  • Follow-up weekly unapproved/unassigned charges with cardholders to submit the reports in timely manner and advise them to liaise with approver(s) to fully approve in Concur to settle corporate credit card
  • Adhoc training on hotel itemization, blackberry bills etc
  • Follow-up with cardholders to settle personal charges on corporate card upon request by card team
  • Follow-up with LOBs to settle outstanding bills under corporate mobile plan

Coverage for South Korean tasks:

  • Handling South Korea Concur mailbox
  • Korea Concur processing
     

Financial adjustments:

  • Provide training to LOBs on ADI allocation spreadsheet for adjustments, such as cost centres or expense accounts
  • Adhoc on recon (upon finance team request)

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Job Band:

H6

Shift: 

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Your background

  •  Accounts Payable experience (at least one year)
  • Speak fluent English and Korean  
  • Being a positive team player
  • Knowledge of Ariba, Concur and Oracle systems
  • Knowledge of Australia and Korea taxes

What you will do

ARIBA:

  • Handling of client (both internal and external) inquiries like system navigation and general inquiries through group mailbox and helpdesk hotline for Australia.
  • Handling research and call back queue for invoices in respective Ariba queues.
  • Co-ordinate with the support teams in US/India to check and investigate & liaise with Line of Business (LOB) or vendors for further details if required
  • Follow-up weekly unapproved invoices/aging items with LOBs for settlement
  • Follow-up with weekly exposure report (related to bank reconciliation items)
  • Basic knowledge on Australia and South Korea tax systems

Coverage for South Korean tasks:

  • Handling South Korea client services mailbox
  • Korean invoice processing:
    • Retrieve from NTS, match with vendor invoice
    • Push to filenet
    • Perform indexing in Ariba
  • South Korea VAT and withholding tax filing

CONCUR:

  • Handling of client inquiries like system navigation and general inquiries through group mailbox and helpdesk hotline
  • Handle corporate card administration (card applications, increase of credit limit) & cancellation
  • Process refund on corporate card and to necessary reclassification and/or adjustment
  • Follow-up weekly unapproved/unassigned charges with cardholders to submit the reports in timely manner and advise them to liaise with approver(s) to fully approve in Concur to settle corporate credit card
  • Adhoc training on hotel itemization, blackberry bills etc
  • Follow-up with cardholders to settle personal charges on corporate card upon request by card team
  • Follow-up with LOBs to settle outstanding bills under corporate mobile plan

Coverage for South Korean tasks:

  • Handling South Korea Concur mailbox
  • Korea Concur processing
     

Financial adjustments:

  • Provide training to LOBs on ADI allocation spreadsheet for adjustments, such as cost centres or expense accounts
  • Adhoc on recon (upon finance team request)

About Bank of America

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the world

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Learn more about this role

Full time

JR-21038045

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Asha Yadav

Referral Bonus:

0