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EAC Compliance & Operational Risk Specialist - Plano, TX

Plano, Texas

Job Description:

The Enterprise Area of Coverage (EAC) Compliance & Operational Risk (C&OR) Specialist is an individual contributor member of an EAC C&OR team that is responsible for enterprise-wide oversight of processes, controls, laws, rules, and/or regulations that have enterprise-wide applicability, affecting two or more Front Line Units or Control Functions (“FLU/CF”) (examples include Third Party, Privacy, Reg W). Responsibilities include identifying, escalating and mitigating risks in a timely manner in alignment with the C&OR Management (“CORM”) Program, with the Global Compliance -- Enterprise Policy, the Operational Risk Management -- Enterprise Policy (collectively “the Policies”), and delivering on the other requirements in the Policies.
The EAC C&OR Specialist assists in engaging other C&OR officers, including horizontal coverage owners and EAC, to provide comprehensive oversight of FLU/CF activities. This role assists in developing and maintaining a global coverage plan which defines the scope and risk-based focus of the second line’s risk management activities. The EAC C&OR Specialist also assists in preparing materials for C&OR regulatory exams/audits/inquiries and may assist with preparation for FLU/CF regulatory exams/audits/inquiries.

Activities this role performs for their area of coverage include, but are not limited to:

  • Assists in the development of independent risk management reporting as input into governance and management routines

  • Assists with the oversight of FLU/CF training, which may include content development and/or tracking and communication of completion rates

  • Assists with the development and maintenance of C&OR-owned policies and standards to ensure regulatory and operational risk requirements are appropriately addressed, inclusive of conduct risk as applicable

  • Monitors the regulatory environment to identify regulatory changes applicable to area(s) of coverage and maintains a comprehensive regulatory inventory; may support communication of regulatory changes to the FLU/CF and ensuring that policies, standards, procedures and/or processes are appropriately implemented or amended to address regulatory requirements

  • Assists in identifying, aggregating, reporting, escalating, inspecting and challenging remediation plans, and performing thematic analysis on FLU/CF-owned issues and control enhancements

  • Assists in remediating C&OR “owned” issues and control enhancements

  • Executes C&OR Monitoring, Testing, and Assessments; communicates results

  • Reviews and challenges the FLU/CF process, risk, control (PRC) inventory and FLU/CF Risk & Control Self-Assessment (RCSA)

  • Supports the review and challenge of internal and external operational loss events, including development of remediation plans to strengthen controls

  • Supports Scenario Analysis activities to provide a forward-looking estimate of hypothetical operational losses

  • Assists with the development of risk metrics, monitors related performance and breach remediation


This role applies business acumen to promote a culture of compliance in the identification, escalation and timely mitigation of compliance risks. The EAC Compliance and Operational Risk Specialist will conduct the following activities that contribute to the independent risk oversight of Front Line Unit in alignment with the Compliance and Operational Risk Management Program and the Global Compliance Enterprise:

  • Identify operational or fair lending compliance risk issues through credit reviews and escalate concerns

  • Ensure escalated issues are completed within committed timeframes

  • Assist in regulatory exams and audits as applicable

Required Qualifications:

  • Minimum three years mortgage or small business lending (originations) underwriting experience

  • Proven strategic thinker that analyzes business processes and decisions, identify themes and trends within particular activities, and objectively assesses outcomes relative to policy/procedure

  • Possess excellent verbal and written communication and critical thinking skills

  • Experience in effectively simplifying complex information into a significant written product capable for any audience (LOB, senior leader, regulatory examiner) to understand

  • Is attentive to detail and providing a quality work product

  • Excellent time management skills with the ability to manage various activities within stringent timeframes

  • Capable to deliver results with limited direction and supervision

  • Self-motivated individual that has been capable of working independently as well as in a collaborative environment

  • Strong Microsoft Excel and PowerPoint skills

Desired Qualifications:

  • Bachelor's degree in business or other related academic discipline

  • Knowledge of or certification in law, rule, regulation or area of coverage (i.e.: SCRA, Privacy); Association of Privacy Professional (IAPP) accredited certification programs for Privacy EAC

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The Enterprise Area of Coverage (EAC) Compliance & Operational Risk (C&OR) Specialist is an individual contributor member of an EAC C&OR team that is responsible for enterprise-wide oversight of processes, controls, laws, rules, and/or regulations that have enterprise-wide applicability, affecting two or more Front Line Units or Control Functions (“FLU/CF”) (examples include Third Party, Privacy, Reg W). Responsibilities include identifying, escalating and mitigating risks in a timely manner in alignment with the C&OR Management (“CORM”) Program, with the Global Compliance -- Enterprise Policy, the Operational Risk Management -- Enterprise Policy (collectively “the Policies”), and delivering on the other requirements in the Policies.
The EAC C&OR Specialist assists in engaging other C&OR officers, including horizontal coverage owners and EAC, to provide comprehensive oversight of FLU/CF activities. This role assists in developing and maintaining a global coverage plan which defines the scope and risk-based focus of the second line’s risk management activities. The EAC C&OR Specialist also assists in preparing materials for C&OR regulatory exams/audits/inquiries and may assist with preparation for FLU/CF regulatory exams/audits/inquiries.

Activities this role performs for their area of coverage include, but are not limited to:

  • Assists in the development of independent risk management reporting as input into governance and management routines

  • Assists with the oversight of FLU/CF training, which may include content development and/or tracking and communication of completion rates

  • Assists with the development and maintenance of C&OR-owned policies and standards to ensure regulatory and operational risk requirements are appropriately addressed, inclusive of conduct risk as applicable

  • Monitors the regulatory environment to identify regulatory changes applicable to area(s) of coverage and maintains a comprehensive regulatory inventory; may support communication of regulatory changes to the FLU/CF and ensuring that policies, standards, procedures and/or processes are appropriately implemented or amended to address regulatory requirements

  • Assists in identifying, aggregating, reporting, escalating, inspecting and challenging remediation plans, and performing thematic analysis on FLU/CF-owned issues and control enhancements

  • Assists in remediating C&OR “owned” issues and control enhancements

  • Executes C&OR Monitoring, Testing, and Assessments; communicates results

  • Reviews and challenges the FLU/CF process, risk, control (PRC) inventory and FLU/CF Risk & Control Self-Assessment (RCSA)

  • Supports the review and challenge of internal and external operational loss events, including development of remediation plans to strengthen controls

  • Supports Scenario Analysis activities to provide a forward-looking estimate of hypothetical operational losses

  • Assists with the development of risk metrics, monitors related performance and breach remediation


This role applies business acumen to promote a culture of compliance in the identification, escalation and timely mitigation of compliance risks. The EAC Compliance and Operational Risk Specialist will conduct the following activities that contribute to the independent risk oversight of Front Line Unit in alignment with the Compliance and Operational Risk Management Program and the Global Compliance Enterprise:

  • Identify operational or fair lending compliance risk issues through credit reviews and escalate concerns

  • Ensure escalated issues are completed within committed timeframes

  • Assist in regulatory exams and audits as applicable

Required Qualifications:

  • Minimum three years mortgage or small business lending (originations) underwriting experience

  • Proven strategic thinker that analyzes business processes and decisions, identify themes and trends within particular activities, and objectively assesses outcomes relative to policy/procedure

  • Possess excellent verbal and written communication and critical thinking skills

  • Experience in effectively simplifying complex information into a significant written product capable for any audience (LOB, senior leader, regulatory examiner) to understand

  • Is attentive to detail and providing a quality work product

  • Excellent time management skills with the ability to manage various activities within stringent timeframes

  • Capable to deliver results with limited direction and supervision

  • Self-motivated individual that has been capable of working independently as well as in a collaborative environment

  • Strong Microsoft Excel and PowerPoint skills

Desired Qualifications:

  • Bachelor's degree in business or other related academic discipline

  • Knowledge of or certification in law, rule, regulation or area of coverage (i.e.: SCRA, Privacy); Association of Privacy Professional (IAPP) accredited certification programs for Privacy EAC

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21037193

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Javier Flores

Referral Bonus:

0

Street Address

Primary Location:
7105 CORPORATE DR, TX, Plano, 75024