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Ops Analyst MKTS - GCAS Operations - Charlotte, NC

Charlotte, North Carolina

Job Description:

This role is for GCAS Trade Capture team which supports transactions for our custody clients.  The team is responsible for the daily management of client custody activity in U.S. and international markets.  We are looking for a highly motivated, proactive individual that works well under pressure and can maintain high standards when dealing with tight deadlines, high volumes, and demanding clients/trading desks.  The high level responsibilities include, but are not limited to, handling escalation issues from both our clients and business partners, managing exposure related to pending transactions and/or breaks, engaging in projects/process improvements, and ensuring that all process controls and regulations are followed. They work closely with the firm's internal and external clients throughout the organization, including front office, sales, operational staff, technology, compliance, legal, project managers, and various business units.

Enterprise Role Overview:

Follows established written procedures and guidelines, provides standard reporting and analytical support. Uses established techniques, analyzes and resolves a wide variety of moderately complex operations problems and initiatives including transactions that require special handling and/or exception handling. Employees in this role typically have a college degree (Associates or higher) or comparable work experience. Required skills include: basic Excel knowledge, detail orientation, ability to manage multiple priorities and multi task, excellent time management and prioritization skills, ability to meet tight deadlines, ability and willingness to continuously learn on the job , ability to problem-solve and take ownership of process improvements, ability to work in a team environment, excellent verbal and written communication skills with ability to communicate with various stakeholders. Desired skills for this role include: expert Excel knowledge, Business, Finance, Accounting, Economics, or similar major preferred and basic understanding of and/or experience in Financial service industry. To be used for employees in Global Markets only.

Required Skills: (Must have these skills to be minimally qualified)

  • Highly motivated, foster a positive attitude when working with various teams and managers
  • Strong problem solving skills, ability to manage and resolve queries independently
  • Meticulous attention to detail and market deadlines
  • Multi-task orientated and has strong organizational and time management skills
  • Ability to prioritize effectively
  • Ability to work well in a team environment and independently                              
  • Flexible, enthusiastic and hard working
  • Ability to adapt to an ever changing environment and think outside the box.

Desired Skills:

  • Previous experience working in trade processing and settlement 
  • Previous experience working in an Operations environment
  • Understanding of the front to back securities trade flow
  • College degree preferred
  • Brokerage experience preferred

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

This role is for GCAS Trade Capture team which supports transactions for our custody clients.  The team is responsible for the daily management of client custody activity in U.S. and international markets.  We are looking for a highly motivated, proactive individual that works well under pressure and can maintain high standards when dealing with tight deadlines, high volumes, and demanding clients/trading desks.  The high level responsibilities include, but are not limited to, handling escalation issues from both our clients and business partners, managing exposure related to pending transactions and/or breaks, engaging in projects/process improvements, and ensuring that all process controls and regulations are followed. They work closely with the firm's internal and external clients throughout the organization, including front office, sales, operational staff, technology, compliance, legal, project managers, and various business units.

Enterprise Role Overview:

Follows established written procedures and guidelines, provides standard reporting and analytical support. Uses established techniques, analyzes and resolves a wide variety of moderately complex operations problems and initiatives including transactions that require special handling and/or exception handling. Employees in this role typically have a college degree (Associates or higher) or comparable work experience. Required skills include: basic Excel knowledge, detail orientation, ability to manage multiple priorities and multi task, excellent time management and prioritization skills, ability to meet tight deadlines, ability and willingness to continuously learn on the job , ability to problem-solve and take ownership of process improvements, ability to work in a team environment, excellent verbal and written communication skills with ability to communicate with various stakeholders. Desired skills for this role include: expert Excel knowledge, Business, Finance, Accounting, Economics, or similar major preferred and basic understanding of and/or experience in Financial service industry. To be used for employees in Global Markets only.

Required Skills: (Must have these skills to be minimally qualified)

  • Highly motivated, foster a positive attitude when working with various teams and managers
  • Strong problem solving skills, ability to manage and resolve queries independently
  • Meticulous attention to detail and market deadlines
  • Multi-task orientated and has strong organizational and time management skills
  • Ability to prioritize effectively
  • Ability to work well in a team environment and independently                              
  • Flexible, enthusiastic and hard working
  • Ability to adapt to an ever changing environment and think outside the box.

Desired Skills:

  • Previous experience working in trade processing and settlement 
  • Previous experience working in an Operations environment
  • Understanding of the front to back securities trade flow
  • College degree preferred
  • Brokerage experience preferred

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21035766

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Viviana Renshaw

Referral Bonus:

0

Street Address

Primary Location:
200 N College St, NC, Charlotte, 28255