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GWIM Sr. Operations Analyst

Pennington, New Jersey

Job Description:

Enterprise Overview:

Provides technical and analytical support in a GWIM operations function for one or more product areas such as funds transfer, collateral mgt/margins, corporate actions, static data/data management, control, trader support, clearance/settlement, documentation/confirmations, customer service, new accounts, client valuations, document processing or statement/billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.

LOB Description:

The 401(k) Benefits Processing team within Retirement Onboarding & Operations (ROO) is responsible for administering 401(k) plans for a large number of employers, including many Fortune 500 companies. The team assists internal partners to facilitate requests originated by 401(k) participants and by the plan sponsors of the companies we service.

This team is responsible for accurately creating and reviewing 401(k) financial transactions involving stock, money market, and mutual fund trading.  Daily functions include processing withdrawals, funds transfers, QDRO & beneficiary transactions, contributions and loan repayments within the Service Level Agreement timeline for our clients.

Team members should expect to learn the 401(k) product as well as the skills needed to build a strong foundation for a career in financial services.  The GWIM Sr. Operations Analyst must demonstrate a cooperative and professional work attitude, while displaying the ability to work effectively in a team environment.

Required Skills:

  • Strong organizational skills
  • Strong communication skills (verbal and written)
  • Strong problem-solving and decision-making skills
  • Detail oriented
  • Flexibility
  • Team player
  • Basic PC and math skills

Desired Skills:

  • Bachelor’s degree or 3+ years of experience in Financial Services is preferred

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Enterprise Overview:

Provides technical and analytical support in a GWIM operations function for one or more product areas such as funds transfer, collateral mgt/margins, corporate actions, static data/data management, control, trader support, clearance/settlement, documentation/confirmations, customer service, new accounts, client valuations, document processing or statement/billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. May participate in projects and/or introduction of new initiatives, systems, products/services and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates. This role typically requires 3+ years experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.

LOB Description:

The 401(k) Benefits Processing team within Retirement Onboarding & Operations (ROO) is responsible for administering 401(k) plans for a large number of employers, including many Fortune 500 companies. The team assists internal partners to facilitate requests originated by 401(k) participants and by the plan sponsors of the companies we service.

This team is responsible for accurately creating and reviewing 401(k) financial transactions involving stock, money market, and mutual fund trading.  Daily functions include processing withdrawals, funds transfers, QDRO & beneficiary transactions, contributions and loan repayments within the Service Level Agreement timeline for our clients.

Team members should expect to learn the 401(k) product as well as the skills needed to build a strong foundation for a career in financial services.  The GWIM Sr. Operations Analyst must demonstrate a cooperative and professional work attitude, while displaying the ability to work effectively in a team environment.

Required Skills:

  • Strong organizational skills
  • Strong communication skills (verbal and written)
  • Strong problem-solving and decision-making skills
  • Detail oriented
  • Flexibility
  • Team player
  • Basic PC and math skills

Desired Skills:

  • Bachelor’s degree or 3+ years of experience in Financial Services is preferred

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21035206

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Matthew Beers

Referral Bonus:

0

Street Address

Primary Location:
1400 AMERICAN BLVD, NJ, Pennington, 08534