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Ops Professional MKTS - GCAS Trade - Charlotte, NC

Charlotte, North Carolina

Job Description:

This role is for a senior GCAS Trade lead associate which will support transactions processing, lead initiatives for the LOB, identify opportunities for improvement/efficiencies and handle ad hoc requests for our custody clients.  The team is responsible for the daily management of client custody activity in U.S. and international markets.  We are looking for a highly motivated, proactive individual that works well under pressure and can maintain high standards when dealing with tight deadlines, high volumes, and demanding clients/trading desks. 

The high level responsibilities include, but are not limited to, handling escalation issues from both our clients and business partners, managing exposure related to pending transactions and/or breaks, engaging in projects/process improvements, and ensuring that all process controls and regulations are followed. They work closely with the firm's internal and external clients throughout the organization, including front office, sales, operational staff, technology, compliance, legal, project managers, and various business units. 

Enterprise Role Overview:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only.

Required Skills: (Must have these skills to be minimally qualified)

  • Highly motivated, foster a positive attitude when working with various teams and managers
  • Strong problem solving skills, ability to manage and resolve queries independently
  • Meticulous attention to detail and market deadlines
  • Multi-task orientated and has strong organizational and time management skills
  • Ability to prioritize effectively
  • Ability to work well in a team environment and independently
  • Flexible, enthusiastic and hardworking
  • Ability to adapt to an ever changing environment and think outside the box.
  • Previous experience working in trade processing and settlement
  • Previous experience working in an Operations environment
  • Understanding of the front to back securities trade flow

Desired Skills:

  • College degree preferred
  • Brokerage experience preferred

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

This role is for a senior GCAS Trade lead associate which will support transactions processing, lead initiatives for the LOB, identify opportunities for improvement/efficiencies and handle ad hoc requests for our custody clients.  The team is responsible for the daily management of client custody activity in U.S. and international markets.  We are looking for a highly motivated, proactive individual that works well under pressure and can maintain high standards when dealing with tight deadlines, high volumes, and demanding clients/trading desks. 

The high level responsibilities include, but are not limited to, handling escalation issues from both our clients and business partners, managing exposure related to pending transactions and/or breaks, engaging in projects/process improvements, and ensuring that all process controls and regulations are followed. They work closely with the firm's internal and external clients throughout the organization, including front office, sales, operational staff, technology, compliance, legal, project managers, and various business units. 

Enterprise Role Overview:

Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines. To be used for employees in Global Markets only.

Required Skills: (Must have these skills to be minimally qualified)

  • Highly motivated, foster a positive attitude when working with various teams and managers
  • Strong problem solving skills, ability to manage and resolve queries independently
  • Meticulous attention to detail and market deadlines
  • Multi-task orientated and has strong organizational and time management skills
  • Ability to prioritize effectively
  • Ability to work well in a team environment and independently
  • Flexible, enthusiastic and hardworking
  • Ability to adapt to an ever changing environment and think outside the box.
  • Previous experience working in trade processing and settlement
  • Previous experience working in an Operations environment
  • Understanding of the front to back securities trade flow

Desired Skills:

  • College degree preferred
  • Brokerage experience preferred

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21034615

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Viviana Renshaw

Referral Bonus:

0

Street Address

Primary Location:
200 N College St, NC, Charlotte, 28255