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Practice Solutions Merchant Consultant - Chandler, AZ

Chandler, Arizona

Job Description:

Job Description Summary:

The Practice Solutions Merchant Consultant (PSMC) is a specialist responsible for providing payment processing solutions to medical, dental, and veterinary professional practices primarily through referrals from Practice Solutions partners.  Their role is to drive responsible growth, consulting with practice clients to understand their business priorities and provide solutions that meet their needs which may include both basic and complex solutions. They are responsible for developing relationships with internal partners and building their skill and knowledge to help deepen client relationships.  They will develop and manage a strong pipeline of opportunities. They are the expert in the payment industry and Bank of America merchant solutions and consult with practice owners to align solutions with their unique and complex business priorities and needs.  This role reports directly to the Merchant Team Lead.

Key Responsibilities:
• Develop and maintain relationships with assigned partners.
• Demonstrate a deep understanding and broad knowledge of merchant pricing, software, gateways, security as well as expert industry knowledge in the Medical, Dental, and Veterinary verticals.
• Continuously develop and maintain a strong pipeline for new revenue growth opportunities.
• Identify and solicit new revenue growth opportunities. 
• Attain balanced performance including assigned sales and revenue goals, operational excellence/risk and client experience standards.
• Successfully schedule and manage appointments with clients. 
• Responsible for outbound calling activities and follow up. 
• Leverage the consultative sales process to effectively provide solutions to small business practice  clients.
• Acts as a champion for clients by connecting expertise across the company that helps them achieve their goals.
• The ability to understand technical solutions and processes.
• Maintain accurate records and adhere to Service Level Agreements.
• May be responsible for prospecting external sources such as association relationships, centers of influence and vendor relationships among others and may be required to attend trade shows as assigned.
• Performs other duties as assigned.

Required Skills:

• High School Diploma

• 2 to 4+ years of sales experience

• Advanced Consultative selling experience 

• Proven relationship management

• Demonstrated technical expertise

• Possesses business acumen with the ability to discuss in depth complex financial solutions

• Ability to work in a fast paced environment

• Bi-lingual highly preferred 

Desired Skills

• Experience selling Merchant, Bankcard or Financial Services in similar field (face to face or call center environment)
• Established sales, business development and negotiation skills
• Organizationally savvy; knows how to make connections and build relationships
• Capability to adapt to an ever changing payment processing environment
• Strong communications, including oral and written presentation skills
• Effective planning, time management and organizational skills
• Highly motivated to succeed in a performance driven environment
• Multi-lingual ability is a plus
• Phone sales experience preferred

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Description Summary:

The Practice Solutions Merchant Consultant (PSMC) is a specialist responsible for providing payment processing solutions to medical, dental, and veterinary professional practices primarily through referrals from Practice Solutions partners.  Their role is to drive responsible growth, consulting with practice clients to understand their business priorities and provide solutions that meet their needs which may include both basic and complex solutions. They are responsible for developing relationships with internal partners and building their skill and knowledge to help deepen client relationships.  They will develop and manage a strong pipeline of opportunities. They are the expert in the payment industry and Bank of America merchant solutions and consult with practice owners to align solutions with their unique and complex business priorities and needs.  This role reports directly to the Merchant Team Lead.

Key Responsibilities:
• Develop and maintain relationships with assigned partners.
• Demonstrate a deep understanding and broad knowledge of merchant pricing, software, gateways, security as well as expert industry knowledge in the Medical, Dental, and Veterinary verticals.
• Continuously develop and maintain a strong pipeline for new revenue growth opportunities.
• Identify and solicit new revenue growth opportunities. 
• Attain balanced performance including assigned sales and revenue goals, operational excellence/risk and client experience standards.
• Successfully schedule and manage appointments with clients. 
• Responsible for outbound calling activities and follow up. 
• Leverage the consultative sales process to effectively provide solutions to small business practice  clients.
• Acts as a champion for clients by connecting expertise across the company that helps them achieve their goals.
• The ability to understand technical solutions and processes.
• Maintain accurate records and adhere to Service Level Agreements.
• May be responsible for prospecting external sources such as association relationships, centers of influence and vendor relationships among others and may be required to attend trade shows as assigned.
• Performs other duties as assigned.

Required Skills:

• High School Diploma

• 2 to 4+ years of sales experience

• Advanced Consultative selling experience 

• Proven relationship management

• Demonstrated technical expertise

• Possesses business acumen with the ability to discuss in depth complex financial solutions

• Ability to work in a fast paced environment

• Bi-lingual highly preferred 

Desired Skills

• Experience selling Merchant, Bankcard or Financial Services in similar field (face to face or call center environment)
• Established sales, business development and negotiation skills
• Organizationally savvy; knows how to make connections and build relationships
• Capability to adapt to an ever changing payment processing environment
• Strong communications, including oral and written presentation skills
• Effective planning, time management and organizational skills
• Highly motivated to succeed in a performance driven environment
• Multi-lingual ability is a plus
• Phone sales experience preferred

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21033597

Band: H6

Manages People: No

Travel: Yes, 25% of the time

Manager:

Talent Acquisition Contact:

Tanaz Alexandra Murillo

Referral Bonus:

0

Street Address

Primary Location:
2505 W CHANDLER BLVD, AZ, Chandler, 85224