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Hadoop L3 Platform Support Specialist

Plano, Texas

Job Description:

**Candidates requiring visa sponsorship will not be considered for this position**

This position will be located at our Plano, TX, technology center only. No remote or virtual options

The successful candidate must have general knowledge of the Hadoop ecosystem including Cloudera, Hive, Impala, Spark, Oozie, Kafka, HBASE etc.  The candidate should possess a proven ability to understand technical issues in a multitenant platform-as-a-service environment and work with peer teams to facilitate problem resolution.  A focus on tenant relations (customer service) and communication is a key attribute when coordinating with tenants and other interdependent service teams. 

This is a fast paced, continuously evolving platform.  In addition to supporting tenant needs you must be passionate about automating processes and simplifying the overall operating environment.  Candidates will be a team player and able to communicate effectively both orally and written. You must be able to understand new technical offerings and learn new technologies in the context of the multitenant platform.

Essential Functions:

  • Provide innovative tactical solutions when necessary to meet operational requirements

  • Provide innovative tactical solutions when necessary to meet operational requirements

  •     Provide BAU application support to business partners.  Manage technical issues with support from internal and external resources

  •   Work directly with business and technology partners to translate business requirements into effective, efficient technology solutions

  •     Learn new products/tools/technologies to guide business partners in implementing new Big Data features and functionality

  • Experienced in Agile development practices and product owner role

  •   Platform capacity management, utilization, forecasting holistically from lower lanes to production for all tenants

Required Skills

  • Customer focused mindset

  • Strong interpersonal/influence skills

  • Ability to dissect complex issues and leverage/coordinate platform resources to resolve technical issues

  • Familiar developing within Hadoop platforms

  • Understanding of BI tools

  • ETL experience with emphasis on performance and scalability

  • Ability to handle multiple and simultaneous activities and priorities

  • Ability to lead and organize the work of other analyst

  • ITSM/Remedy – Change Management knowledge

  • Jira/Confluence – Agile

  • Exposure to the following technologies

  • Spark/Impala – ability to trace logic (application/query)  through logs   

  • YARN

  • HIVE

  • Cloudera Manager

  • Kafka

  • Scripting/programming/development experience - Shell/Python/Java

  • Linux scripting/admin

Desired Skills

• Previous platform-as-a-service exposure

• Application development/support

• Application Hosting Administrator

• Infrastructure Design or Support Lead

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

**Candidates requiring visa sponsorship will not be considered for this position**

This position will be located at our Plano, TX, technology center only. No remote or virtual options

The successful candidate must have general knowledge of the Hadoop ecosystem including Cloudera, Hive, Impala, Spark, Oozie, Kafka, HBASE etc.  The candidate should possess a proven ability to understand technical issues in a multitenant platform-as-a-service environment and work with peer teams to facilitate problem resolution.  A focus on tenant relations (customer service) and communication is a key attribute when coordinating with tenants and other interdependent service teams. 

This is a fast paced, continuously evolving platform.  In addition to supporting tenant needs you must be passionate about automating processes and simplifying the overall operating environment.  Candidates will be a team player and able to communicate effectively both orally and written. You must be able to understand new technical offerings and learn new technologies in the context of the multitenant platform.

Essential Functions:

  • Provide innovative tactical solutions when necessary to meet operational requirements

  • Provide innovative tactical solutions when necessary to meet operational requirements

  •     Provide BAU application support to business partners.  Manage technical issues with support from internal and external resources

  •   Work directly with business and technology partners to translate business requirements into effective, efficient technology solutions

  •     Learn new products/tools/technologies to guide business partners in implementing new Big Data features and functionality

  • Experienced in Agile development practices and product owner role

  •   Platform capacity management, utilization, forecasting holistically from lower lanes to production for all tenants

Required Skills

  • Customer focused mindset

  • Strong interpersonal/influence skills

  • Ability to dissect complex issues and leverage/coordinate platform resources to resolve technical issues

  • Familiar developing within Hadoop platforms

  • Understanding of BI tools

  • ETL experience with emphasis on performance and scalability

  • Ability to handle multiple and simultaneous activities and priorities

  • Ability to lead and organize the work of other analyst

  • ITSM/Remedy – Change Management knowledge

  • Jira/Confluence – Agile

  • Exposure to the following technologies

  • Spark/Impala – ability to trace logic (application/query)  through logs   

  • YARN

  • HIVE

  • Cloudera Manager

  • Kafka

  • Scripting/programming/development experience - Shell/Python/Java

  • Linux scripting/admin

Desired Skills

• Previous platform-as-a-service exposure

• Application development/support

• Application Hosting Administrator

• Infrastructure Design or Support Lead

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21033147

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Amy Smith

Referral Bonus:

0

Street Address

Primary Location:
7105 CORPORATE DR, TX, Plano, 75024