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Capacity Planning Manager - Core Technology Infrastructure

Charlotte, North Carolina;

Job Description:

The Capacity Planning & Performance Team is in need of a results driven individual to provide day-to-day operational support of capacity planning and performance processes for a broad scope of applications residing on distributed system infrastructure.

The ideal candidate will have a background in capacity planning and performance, an understanding of ITIL capacity procedure, practical experience with large, and heterogeneous, and multi-tiered environments.

Responsibilities include:

  • Preparing and summarizing historical analyses and reports of system configurations and usage metrics.

  • Collaborating with technical and business teams - including business analysts, application teams, project managers, and development groups.

  • Providing capacity management support and consulting for projects.

  • Presenting capacity utilization assessments and forecast results with stakeholders.

Required Job Skills:

  • Background in capacity planning and performance, an understanding of ITIL capacity procedure, practical experience with large, and heterogeneous, and multi-tiered environments.

  • Capacity Planning methodology or ITIL capacity management

  • Practical knowledge and experience with OS internals, performance monitoring and data collection tools.

  • Ability to use tools to parse, merge, analyze, and present performance and capacity data.

  • Very strong analytical and problem solving abilities.

  • Strong verbal presentation and written communications skills.

  • Demonstrated ability to operate independently, set own priorities, and manage multiple concurrent projects.

  • Experience with preparing and summarizing historical analyses and reports of system configurations and usage metrics.

  • Ability to periodically present capacity utilization assessments and forecast results with stakeholders.

  • Experience collaborating with technical and business teams - including business analysts, application teams, project managers, and development groups.

  • Experience providing capacity management support and consulting for projects.

Desired Job Skills:

  • BMC TrueSight Capacity Optimization (TSCO)

  • Banking and market data systems

  • Oracle/MS SQL or non-relational DB

  • Knowledge of ESX or other virtualization management infrastructure

  • Python, Splunk

  • Data Engineering/Machine Learning

Core Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully

  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Participates in design, development and implementation of systems engineering activities, to include OS technical support, systems programming and data center capabilities. Responsible for components of complex engineering and/or analytical tasks and activities. Assists in establishment of input/output processes and working parameters for hardware compatibility and coordination of subsystems design and integration of total system. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations. Provides input on staffing, budget and personnel. Typically 5 or more years of systems engineering experience.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The Capacity Planning & Performance Team is in need of a results driven individual to provide day-to-day operational support of capacity planning and performance processes for a broad scope of applications residing on distributed system infrastructure.

The ideal candidate will have a background in capacity planning and performance, an understanding of ITIL capacity procedure, practical experience with large, and heterogeneous, and multi-tiered environments.

Responsibilities include:

  • Preparing and summarizing historical analyses and reports of system configurations and usage metrics.

  • Collaborating with technical and business teams - including business analysts, application teams, project managers, and development groups.

  • Providing capacity management support and consulting for projects.

  • Presenting capacity utilization assessments and forecast results with stakeholders.

Required Job Skills:

  • Background in capacity planning and performance, an understanding of ITIL capacity procedure, practical experience with large, and heterogeneous, and multi-tiered environments.

  • Capacity Planning methodology or ITIL capacity management

  • Practical knowledge and experience with OS internals, performance monitoring and data collection tools.

  • Ability to use tools to parse, merge, analyze, and present performance and capacity data.

  • Very strong analytical and problem solving abilities.

  • Strong verbal presentation and written communications skills.

  • Demonstrated ability to operate independently, set own priorities, and manage multiple concurrent projects.

  • Experience with preparing and summarizing historical analyses and reports of system configurations and usage metrics.

  • Ability to periodically present capacity utilization assessments and forecast results with stakeholders.

  • Experience collaborating with technical and business teams - including business analysts, application teams, project managers, and development groups.

  • Experience providing capacity management support and consulting for projects.

Desired Job Skills:

  • BMC TrueSight Capacity Optimization (TSCO)

  • Banking and market data systems

  • Oracle/MS SQL or non-relational DB

  • Knowledge of ESX or other virtualization management infrastructure

  • Python, Splunk

  • Data Engineering/Machine Learning

Core Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully

  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Participates in design, development and implementation of systems engineering activities, to include OS technical support, systems programming and data center capabilities. Responsible for components of complex engineering and/or analytical tasks and activities. Assists in establishment of input/output processes and working parameters for hardware compatibility and coordination of subsystems design and integration of total system. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations. Provides input on staffing, budget and personnel. Typically 5 or more years of systems engineering experience.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21031380

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Kathryn Dixon

Referral Bonus:

0