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Mortgage Servicing Specialist III

Plano, Texas

Job Description:

Job Description:

Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills.

Required Skills:

  • Must be able to work in a high-volume, high capacity and high-execution environment
  • Maintain knowledge of policy & procedures and Foreclosure or mortgage regulatory standards
  • Effective listening and comprehension skills
  • Effective organizational skills and time-management skills, with the ability to prioritize and maintain production goals
  • Ability to research, analyze and resolve complex calculations and other validation issues
  • Ability to make a swift and supported decisions
  • Comfortable with working independently and able to triage escalated deliverables appropriately
  • Understanding and able to quantify risks associated with a new or proposed processes or procedural changes
  • Previous Black Knight BKFS/LPS or Financial Services systems of record experience

Desired Skills:

  • Knowledge of the Document Execution business processes, vendors and system applications
  • Experience with analyzing financial data
  • Knowledge of Payment Processing
  • Mortgage Servicing Operations Experience
  • Document Management Portal experience
  • Licensed State Notary Public

  • Required to work from the primary work location listed when not in remote operating stance
  • Initially you may be required to work from home and/or remotely in this role:
    • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
    • Sufficient room to set up a laptop, monitor, keyboard and mouse
    • Comfortable space to work for a full shift
    • Quiet, private and SECURE space in which to work

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Description:

Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills.

Required Skills:

  • Must be able to work in a high-volume, high capacity and high-execution environment
  • Maintain knowledge of policy & procedures and Foreclosure or mortgage regulatory standards
  • Effective listening and comprehension skills
  • Effective organizational skills and time-management skills, with the ability to prioritize and maintain production goals
  • Ability to research, analyze and resolve complex calculations and other validation issues
  • Ability to make a swift and supported decisions
  • Comfortable with working independently and able to triage escalated deliverables appropriately
  • Understanding and able to quantify risks associated with a new or proposed processes or procedural changes
  • Previous Black Knight BKFS/LPS or Financial Services systems of record experience

Desired Skills:

  • Knowledge of the Document Execution business processes, vendors and system applications
  • Experience with analyzing financial data
  • Knowledge of Payment Processing
  • Mortgage Servicing Operations Experience
  • Document Management Portal experience
  • Licensed State Notary Public

  • Required to work from the primary work location listed when not in remote operating stance
  • Initially you may be required to work from home and/or remotely in this role:
    • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
    • Sufficient room to set up a laptop, monitor, keyboard and mouse
    • Comfortable space to work for a full shift
    • Quiet, private and SECURE space in which to work

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21030141

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erin Capuzzo

Referral Bonus:

0

Street Address

Primary Location:
7105 CORPORATE DR, TX, Plano, 75024