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Business Analyst II - Technology - Charlotte, NC

Charlotte, North Carolina

Job Description:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Global Banking Technology - (GBT):

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Overview:

This role is responsible for capturing and supporting delivery of business and/or system requirements (based on specialization) to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role possess a working knowledge of the business/technical domain and the main applications within that domain.

  • Understand stakeholder needs to help envision and create a solution to solve a problem.
  • Support cost/benefit analysis to align technology solutions to business strategy
  • Gather and catalog functional, non-functional, and technical requirements for stakeholder requests
  • Provide subject matter expertise within the business/technical domain to support scope and requirement decisions
  • Determine the impact of modifications and enhancements to applications and assist with identifying integration points and the end-to-end solution design
  • Ensure changes to the application are compliant with bank standards and policies.
  • For vendor applications, work closely with the vendor to ensure changes meet bank requirements including assisting with acceptance testing where needed
  • Assist users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs
  • Document processes, procedures and workflows associated with applications
  • Participate in continuous improvement efforts to create, analyze, and improve processes and solutions
  • Create, maintain and present training materials for end-users

Required Skills:

  • Solution Delivery Process: Understands all roles and responsibilities within their team, and uses the tool sets within the software lifecycle
  • Risk Management: Understands risks and can apply the controls necessary to mitigate.
  • Knows when to escalate risks
  • Governance & Stakeholder Management: Contributes to artifacts needed for governance forums.
  • Understands stakeholder expectations and creates regular updates to keep stakeholders informed
  • Analytical Thinking: Demonstrates ability to identify root causes to solve complex problems in highly unstable situations
  • Test Engineering: Proficient in designing, developing and executing test cases
  • DevOps& Release Automation: Basic knowledge of automation and continuous delivery practices
  • Ability to participate in their role and utilize necessary tools with minimal guidance.
  • Application & Data Architecture: Possesses an understanding of architecture and bank standards
  • Participates in or supports delivery of architecture designs and implementations

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Global Banking Technology - (GBT):

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Overview:

This role is responsible for capturing and supporting delivery of business and/or system requirements (based on specialization) to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role possess a working knowledge of the business/technical domain and the main applications within that domain.

  • Understand stakeholder needs to help envision and create a solution to solve a problem.
  • Support cost/benefit analysis to align technology solutions to business strategy
  • Gather and catalog functional, non-functional, and technical requirements for stakeholder requests
  • Provide subject matter expertise within the business/technical domain to support scope and requirement decisions
  • Determine the impact of modifications and enhancements to applications and assist with identifying integration points and the end-to-end solution design
  • Ensure changes to the application are compliant with bank standards and policies.
  • For vendor applications, work closely with the vendor to ensure changes meet bank requirements including assisting with acceptance testing where needed
  • Assist users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs
  • Document processes, procedures and workflows associated with applications
  • Participate in continuous improvement efforts to create, analyze, and improve processes and solutions
  • Create, maintain and present training materials for end-users

Required Skills:

  • Solution Delivery Process: Understands all roles and responsibilities within their team, and uses the tool sets within the software lifecycle
  • Risk Management: Understands risks and can apply the controls necessary to mitigate.
  • Knows when to escalate risks
  • Governance & Stakeholder Management: Contributes to artifacts needed for governance forums.
  • Understands stakeholder expectations and creates regular updates to keep stakeholders informed
  • Analytical Thinking: Demonstrates ability to identify root causes to solve complex problems in highly unstable situations
  • Test Engineering: Proficient in designing, developing and executing test cases
  • DevOps& Release Automation: Basic knowledge of automation and continuous delivery practices
  • Ability to participate in their role and utilize necessary tools with minimal guidance.
  • Application & Data Architecture: Possesses an understanding of architecture and bank standards
  • Participates in or supports delivery of architecture designs and implementations

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21027790

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Vicki Ray

Referral Bonus:

0

Street Address

Primary Location:
200 N College St, NC, Charlotte, 28255