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Credit Servicing Specialist II

Richardson, Texas

Job Description:

Enterprise/Line of Business Role Description

Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities: loan system and general ledger account reconciliation, resolving aged items in accounts, monitoring and clearing system rejects, performing limited variance analysis at the request of finance partners, initiating maintenance requests for general ledger accounts, posting of transactions to customer accounts, clearing items rejected from automated processes, performing maintenance to customer accounts, performing research and correcting problems, preparing and processing general ledger entries, monitoring ticklers and taking appropriate action, inputting and balancing batch work to the loan system, provide specialized processing support.

Required Skills

Multi-tasking in multiple systems

Ability to manage case files

Loan Documenting and General Ledger Experience Preferred

Microsoft Office (Word, Excel, PowerPoint)

Ability to be flexible and able to work in a focused multi-task environment.

Accuracy and Quality – Ability to achieve a high standard with work processes and outcomes, is able to complete tasks with a concern for all details involved; monitors and checks work for precision, clarity and completeness; produces quality results.

Ability to communicate effectively

Ability to follow instructions, and respond to managements directions

Ability to provide internal and external customers with the highest quality of customer service that meets their needs, in a timely efficient and professional manner; ability to follow up on customer questions or requests.

Experience with documenting procedures.

Proficient in Microsoft products.

Desired Skills

Commercial Loan servicing experience preferred.

LoanIQ system knowledge preferred

Other Qualifications:

Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions. Excels in working among diverse viewpoints to determine the best path forward. Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner. Commitment to challenging the status quo and promoting positive change. Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base. Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Job Band:

H7

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday-Friday 9-6

Referral Bonus Amount:

0

Job Description:

Enterprise/Line of Business Role Description

Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities: loan system and general ledger account reconciliation, resolving aged items in accounts, monitoring and clearing system rejects, performing limited variance analysis at the request of finance partners, initiating maintenance requests for general ledger accounts, posting of transactions to customer accounts, clearing items rejected from automated processes, performing maintenance to customer accounts, performing research and correcting problems, preparing and processing general ledger entries, monitoring ticklers and taking appropriate action, inputting and balancing batch work to the loan system, provide specialized processing support.

Required Skills

Multi-tasking in multiple systems

Ability to manage case files

Loan Documenting and General Ledger Experience Preferred

Microsoft Office (Word, Excel, PowerPoint)

Ability to be flexible and able to work in a focused multi-task environment.

Accuracy and Quality – Ability to achieve a high standard with work processes and outcomes, is able to complete tasks with a concern for all details involved; monitors and checks work for precision, clarity and completeness; produces quality results.

Ability to communicate effectively

Ability to follow instructions, and respond to managements directions

Ability to provide internal and external customers with the highest quality of customer service that meets their needs, in a timely efficient and professional manner; ability to follow up on customer questions or requests.

Experience with documenting procedures.

Proficient in Microsoft products.

Desired Skills

Commercial Loan servicing experience preferred.

LoanIQ system knowledge preferred

Other Qualifications:

Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions. Excels in working among diverse viewpoints to determine the best path forward. Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner. Commitment to challenging the status quo and promoting positive change. Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base. Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21022573

Band: H7

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erika Bennett

Referral Bonus:

0

Street Address

Primary Location:
2380 PERFORMANCE DR, TX, Richardson, 75082