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Access Networks Senior Service Reliability Engineer - Core Technology Infrastructure

Charlotte, North Carolina

Job Description:

Senior engineer and SME for Cloudgenix based SDWAN supporting all of BOA's 5,000 branch locations.
Responsible for continuous service improvement of this environment, both in terms of performance for the end users, and reduction in cost of support via automation.

Required Skills:

Experience in SD-WAN design principles

Hands on experience with at least one of the leading SD-WAN products (Viptela, Versa, Cloudgenix, etc.) doing solution design.

Experience with the following:

  • WAN Technologies – MPLS-E, MetroE, Leased Line, Broadband, Direct Internet Access

  • Tunneling protocols –  SSL/TLS, IPDESC, GRE, DMVPN

  • IP Routing – BGP, OSPF, NAT, Static

  • Network Security – IPS/IDS, Zone Based Firewalls, Policy Based Routing

  • IP addressing, subnet administrating and various routing models

  • Troubleshooting of complex network outages in the edge access network domain (i.e. not core routers/optical): switch/router/wan

Desired Skills:

Cloudgenix experience a plusCandidate SHOULD have software skills in support of network automation:
Ansible orchestration 
Data modeling - YAML and JSON
Scripting - Python

Core Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully

  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Senior engineer and SME for Cloudgenix based SDWAN supporting all of BOA's 5,000 branch locations.
Responsible for continuous service improvement of this environment, both in terms of performance for the end users, and reduction in cost of support via automation.

Required Skills:

Experience in SD-WAN design principles

Hands on experience with at least one of the leading SD-WAN products (Viptela, Versa, Cloudgenix, etc.) doing solution design.

Experience with the following:

  • WAN Technologies – MPLS-E, MetroE, Leased Line, Broadband, Direct Internet Access

  • Tunneling protocols –  SSL/TLS, IPDESC, GRE, DMVPN

  • IP Routing – BGP, OSPF, NAT, Static

  • Network Security – IPS/IDS, Zone Based Firewalls, Policy Based Routing

  • IP addressing, subnet administrating and various routing models

  • Troubleshooting of complex network outages in the edge access network domain (i.e. not core routers/optical): switch/router/wan

Desired Skills:

Cloudgenix experience a plusCandidate SHOULD have software skills in support of network automation:
Ansible orchestration 
Data modeling - YAML and JSON
Scripting - Python

Core Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully

  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21018411

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Kathryn Dixon

Referral Bonus:

0

Street Address

Primary Location:
901 W Trade St, NC, Charlotte, 28255