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Delivery Lead - Merchant Services Technology

Charlotte, North Carolina

Job Description:

Position Summary

The Merchant Services Technology team is looking to add a Delivery Lead as part of Bank of America’s new Merchant Services Platform.  The Delivery Leads play the critical roles in understanding the current constructs of the platform, navigating the impacted teams, and ultimately driving the implementation for each feature or capability assigned.  Delivery Leads become partner directly with the product owners, architects, development teams, and testing teams as well as many of the platform’s vendor partners.  As a delivery lead you will be familiar with the Bank’s processes, releases, dependency alignment, and overall functionality of the requested capability. 

Required Skills

  • Project Management
  • Data Analysis
  • Microsoft Product Suite
  • Ability to operate in highly complex environments
  • Strong Documentation
  • Strong Virtual Facilitation

Desired Skills

  • Familiarity with JIRA
  • Merchant Services or Payments background
  • Understanding of service based architecture
  • Familiarity with JAVA, Oracle, or MuleSoft


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
800 W TRADE ST, NC, Charlotte, 28255