This role is responsible for optimizing the flow of epics/features and the value delivered by a smaller Agile Release Train (ART), and is focused on serving the needs of the train to drive performance and growth. Key responsibilities include coordinating and facilitating the ART ceremonies, managing dependencies across teams in the ART, and providing visibility into the health of epic/feature delivery and the overall program increment. This role ensures impediments to epic/feature delivery are resolved quickly and protects the teams from outside disruptions to delivery. They manage financials for the ART and assist with resource planning. In addition, they promote and coach the Agile mindset and principles, empowering individual teams to become self-managing and fulfill their cross-functional potential.
Works at the program level. Supports all teams on the Agile Release Train and stakeholders under supervision from a more senior domain expert.
Ability and demonstrable experience to:
Guide and coach the teams on the Agile Release Train on Scrum practices, and develop their understanding of Agile principles.
Help define norms/agreements for the ART and enforce the agreements.
Coordinate and facilitate ART ceremonies (for example, Backlog Refinement, Program Increment (PI) Planning, ART Sync or PO Sync, Scrum of Scrums), System Demos, and Retrospective.
In collaboration with the Product Manager, ensure the program has a healthy product/program backlog.
Facilitate dependency management/risk management/impediment removal for the ART. ▪ Promote/facilitate communication and collaboration within the ART to support value delivery and PI commitments.
Responsible for providing status updates and reporting pertaining to ART plans/delivery/timelines/impediments to stakeholders and leadership.
Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered by the ART.
Measure ART delivery, maturity, and performance and review the metrics with the ART to identify improvement opportunities.
Capture data to help determine/track product funding and resource acquisition needs.
Mentor more junior Scrum Masters
Use, and train, Jira for workflow management and reporting
Role Based Competencies Supporting Competencies:
Governance & Stakeholder Management: Sets agenda and defines the artifacts needed for governance forums; Collects feedback from customers and stakeholders to measure the effectiveness of stakeholder management.
Solution Delivery Process: Understands the roles and responsibilities of other teams who participate in the lifecycle and engages as required.
Risk Management: Identifies risk/dependencies and quantifies the impact it has on the business/technology and what controls are to be used to resolve.
Business Products & Strategy: Working knowledge of products, services, business flows and understanding of financial context in which technology and operating principles are used within their business area.
Financials & Resource Management: Ability to track project/value stream variances in order to ensure work aligns with project/value stream objectives.
Solution Design: Has knowledge of software development but has not been involved in hands-on application development/coding.
Planning, Execution & Process: Facilitates program/portfolio level planning ceremonies against backlog/ prioritized work. Manages risk/dependencies/impediments. Ability to answer program/portfolio level Agile/waterfall framework questions.
Test Engineering: Has general awareness of testing practices but has not involved in hands-on testing.
DevOps and Release Automation: Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance.
Application & Data Architecture: Basic awareness of architecture and design. Ability to comply with bank standards for information security and business architectures.
Data Management: Has knowledge of data management practices and technologies but has not been hands-on with the development of a data system.
Experience Design: Has a basic understanding of experience design principles and familiar with the bank brand and accessibility guidelines.
Analytical Thinking: Demonstrates ability to identify root causes to solve complex problems in highly unstable situations.
Promotes Collaboration: Facilitates collaboration within and across teams. Go-to person for consultation from others.
Influences Decisions: Uses a combination of factual and emotional points to exert influence. Receives agreement to ideas by identifying and working collaboratively with specific stakeholders
Competent in Confluence
Ability to provide small group training sessions (e.g. Lunch & Learn) on Agile and/or Jira topics as needed
Shift:1st shift (United States of America)
Hours Per Week:40
Learn more about this role