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Business Analyst - Charlotte, NC

Charlotte, North Carolina

Job Description:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Global Banking Technology - (GBT):

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Organizational Overview:

  • Wires and Limits

Role Overview:

  • Combined Business Analyst and SQA Tester

Responsibilities:

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Required Skills:

  • 5+ years of applicable experience desired in the Wire Transfer organization.
  • Works with project, operations, technical, and internal interface teams to ensure standard quality practices/processes are followed. 
  • Conducts testing on the Wire applications and technology to ensure that business, technical, and functional requirements/feature stories are being met throughout the SDLC. 
  • Tests may be manual, automated or both.
  • Designs, develops and executes through test scripts in an effort to identify defects prior to production deployment. 
  • Identifies and develops ways to improve the quality, capability or efficiency of the testing process. 
  • Demonstrated ability to own, drive and deliver on all assignments.
  • Analytical nature, detail-oriented, excellent organization skills.
  • Curious to dig deep in to issues and solve problems.
  • Quick learner and self-starter requiring limited supervision and direction.
  • Excellent communication skills, both written and oral.
  • Adaptability in a fast-paced, ever-change team environment.
  • Ability to work within established timelines.
  • Ability to work with distributed, cross-functional teams.
  • Knowledge of the Wire Transfer process, Understands the functionality of Wires.
  • Confidence to make decisions on the tasks assigned, to ensure the feature is working as intended.
  • Payment processing, message processing
  • Client products and services as they relate to Wire Transfer. (Mainly for internal hire, but I am sure this would be applicable to have basic products similar within any Wire Org.)
  • Wire Database set ups and functionalities, and how they interact. (Mainly for internal hire)
  • Federal Reserve practices and formats
  • Chips Clearing practices and formats
  • Swift practices and formats
  • GPI
  • Some SQL
  • Agile practices
  • Current ACI vendor application knowledge of the WTX application.
  • Some Java

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21012062

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
200 N College St, NC, Charlotte, 28255