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Loan Servicing Admin I

Charlotte, North Carolina;

Job Description:

Enterprise Overview:

The LSA I handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment.

LOB Description:

Candidates will be assisting the Assignment Desk LSA's in coordinating assignment trade activity in the secondary market. The LSA's serve as the primary point of contact to ensure Loan Syndication & Trade Association, Inc. guidelines are in compliance, counterparty eligibility and legal documentation conformity with the terms established in the credit agreement and entries booked on system of record. Must be a team player, interact well with internal business partners. Demonstrate outstanding verbal and written communication skills. Exhibits the ability to multi-task, a strong attention to detail, proficiency with numbers and effective organizational skills. Responds well to coaching in a cross-functional team environment. Must have flexibility in work hours during peak times. Must be adaptable to changing environment and contribute to process improvement initiatives.

Required Skills:

Strong analytical and problem solving skills

Accounting experience

Excellent communication skills in dealing with escalations

Excellent organization skills

Ability to work independently

Solid technical skills with Excel (Advanced), SharePoint, Access

Quality assurance experience

Desired Skills

Loan IQ experience

Bachelors Degree (Business, Finance, etc.)

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Monday-Friday 8am-5pm

Referral Bonus Amount:

0

Job Description:

Enterprise Overview:

The LSA I handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment.

LOB Description:

Candidates will be assisting the Assignment Desk LSA's in coordinating assignment trade activity in the secondary market. The LSA's serve as the primary point of contact to ensure Loan Syndication & Trade Association, Inc. guidelines are in compliance, counterparty eligibility and legal documentation conformity with the terms established in the credit agreement and entries booked on system of record. Must be a team player, interact well with internal business partners. Demonstrate outstanding verbal and written communication skills. Exhibits the ability to multi-task, a strong attention to detail, proficiency with numbers and effective organizational skills. Responds well to coaching in a cross-functional team environment. Must have flexibility in work hours during peak times. Must be adaptable to changing environment and contribute to process improvement initiatives.

Required Skills:

Strong analytical and problem solving skills

Accounting experience

Excellent communication skills in dealing with escalations

Excellent organization skills

Ability to work independently

Solid technical skills with Excel (Advanced), SharePoint, Access

Quality assurance experience

Desired Skills

Loan IQ experience

Bachelors Degree (Business, Finance, etc.)

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21010599

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Referral Bonus: