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Business Analyst

Charlotte, North Carolina

Job Description:

Position Summary

The Product Owner in Mobile group works in a fast-paced, complex, and challenging environment aligned to Bank of America’s technology vertical. This role is engaged through all the phases of the agile methodology. The ideal candidate is well-versed with agile, requirement gathering, can understand the project in-depth, and be communicative with all stakeholders to ensure deliverables are on-track. One of the key responsibilities is for candidate to identify and understand system interactions in order to provide development team with software nuances for efficient implementation. This role is also primarily involved in typical analyst responsibilities like writing epics/features, breaking them down to user stories, coordinating with various stakeholders, conducting regular grooming sessions, performing ad-hoc testing and working with Line of Business to accept stories. Product Owners are expected to be self-driven and lead initial phase of project with minimal support.

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Required Skills

  • Bachelors or Master’s Degree in Computer Science or equivalent technical field.

  • Self-motivated.

  • Agile experience

  • Excellent communication skills.

  • Expert in requirements gathering

  • Ability to work with user interaction team and perform detailed analysis on wireframes and consider all edge cases.

  • Ability to work with Architects/Dev leads to discuss and understand back end systems

  • Must be able to identify tasks and timeline for his/her deliverables

  • Ability to work with all stakeholders (Line of Business team, Development team, Testing team, other back end teams)

  • Eager and enthusiastic to learn and adapt new skills.

  • Ability to deliver System Interface diagrams/ Business Technology diagrams.

  • Ability to adapt quickly to changes in the environment.

  • Experience with Agile methodology

Desired Skills

  •  Mobile experience

  •  Project Management experience


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
800 W TRADE ST, NC, Charlotte, 28255