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Litigation Specialist II

Phoenix, Arizona

Job Description:

Job Description:

Processing of legal subpoena documents and escalation requests.  Responsible for fulfilling account documentation requests after reading and interpreting subpoena demands.  Negotiating deliverables and due dates required.  This includes Federal, State, Civil, and Criminal Subpoenas for retail account documentation. Ownership for caseload and managing due dates for that caseload.  Searching for customer accounts on bank computer systems.  Maintain Productivity and Quality standards to ensure maximum efficiency of operations.  Communication with banking centers, internal/external attorneys, Federal, Customers, State local agencies and out of state agencies is required. Duties include phone support, maintaining case files on internal tracking system, searching customer bank accounts and placing account messages on accounts. Regular telephone contact with Banking Centers, internal/external attorneys, & government may be required. Previous subpoena/ legal order processing experience preferred. Must be able to lift 40lbs. ABILITY TO WORK IN A fast paced HIGH STRESS ENVIROMENT. Must be able to handle multiple tasks and functions simultaneously.

Required Skills:

  • Excellent written/verbal communication skills with strong PC and analytical ability.
  • Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently. Previous retail banking, operational or analytical experience.
  • Strong organizational skills. 
  • Must be a team player and able to build strong working relations with business partners. Knowledge of internal bank and bank policies and procedure a must.
  • Ability to negotiate and schedule appearances and extensions.
  • Dead line driven and able to work under pressure.
  • Able to foster and grow business relationships with different LOBs.

Desired Skills:

  • Ability to communicate well with associates, law enforcement officials and internal/external attorneys.
  • Proficient in MS Office, Word, Excel, and Outlook Express. 
  • Experience with legal documents is helpful. 
  • Previous retail banking, operational or analytical experience.

  • Initially you may be required to work from home and/or remotely in this role:
    • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
    • Sufficient room to set up a laptop, monitor, keyboard and mouse
    • Comfortable space to work for a full shift
    • Quiet, private and SECURE space in which to work

Job Band:

H6

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Job Description:

Processing of legal subpoena documents and escalation requests.  Responsible for fulfilling account documentation requests after reading and interpreting subpoena demands.  Negotiating deliverables and due dates required.  This includes Federal, State, Civil, and Criminal Subpoenas for retail account documentation. Ownership for caseload and managing due dates for that caseload.  Searching for customer accounts on bank computer systems.  Maintain Productivity and Quality standards to ensure maximum efficiency of operations.  Communication with banking centers, internal/external attorneys, Federal, Customers, State local agencies and out of state agencies is required. Duties include phone support, maintaining case files on internal tracking system, searching customer bank accounts and placing account messages on accounts. Regular telephone contact with Banking Centers, internal/external attorneys, & government may be required. Previous subpoena/ legal order processing experience preferred. Must be able to lift 40lbs. ABILITY TO WORK IN A fast paced HIGH STRESS ENVIROMENT. Must be able to handle multiple tasks and functions simultaneously.

Required Skills:

  • Excellent written/verbal communication skills with strong PC and analytical ability.
  • Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently. Previous retail banking, operational or analytical experience.
  • Strong organizational skills. 
  • Must be a team player and able to build strong working relations with business partners. Knowledge of internal bank and bank policies and procedure a must.
  • Ability to negotiate and schedule appearances and extensions.
  • Dead line driven and able to work under pressure.
  • Able to foster and grow business relationships with different LOBs.

Desired Skills:

  • Ability to communicate well with associates, law enforcement officials and internal/external attorneys.
  • Proficient in MS Office, Word, Excel, and Outlook Express. 
  • Experience with legal documents is helpful. 
  • Previous retail banking, operational or analytical experience.

  • Initially you may be required to work from home and/or remotely in this role:
    • Internet Service Provider at home (no public WiFi or Internet)(high speed internet access and a secure or password-protected internet connection)
    • Sufficient room to set up a laptop, monitor, keyboard and mouse
    • Comfortable space to work for a full shift
    • Quiet, private and SECURE space in which to work

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21009385

Band: H6

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Erin Capuzzo

Referral Bonus:

0

Street Address

Primary Location:
201 E WASHINGTON ST, AZ, Phoenix, 85004