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Capacity Planner

Charlotte, North Carolina;

Job Description:

Description & Responsibilities:

Consumer, Small Business and Wealth Management Operations (CSWO) Reporting and Analytics team is looking for a motivated individual with strong skills and experience in analytics, technology, and capacity planning. This individual will be responsible for building strategic capacity plans and provide recommendation to key stakeholders. In addition, the position will assist with efforts to ensure the capacity plans adhere to Model Risk Management (MRM) standards. The ideal candidate will have a keen eye for detail, a strong sense for capacity plan development, and excellent verbal and written communication skills.

  • Responsible for developing and modernizing capacity plans and resource optimization models.
  • Evaluating new opportunities and implementing changes for current capacity planning inputs, processes, and modeling
  • Ensure accurate reporting of headcount and full-time equivalent
  • Design and implement efficiency metrics and insights to provide guidance to the operations and drive budgeting and business decisions
  • Assist in driving capacity planning consistency and innovation across team
  • Routinely partner with the Front Line Units (FLUs) to generate best in class outcomes
  • Help with documentation and other efforts to adhere to Model Risk Management (MRM) guidelines

Required Skills:

  • 2+ years of experience in roles related to capacity or financial planning and strategy
  • Proficient in MS Excel
  • Tableau / Data visualization / or other
  • Ability to work in team-oriented environment with strong aptitude for problem solving and collaboration
  • Strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders
  • Natural curiosity and drive to answer important business questions
  • High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment

Desired Skills:

  • Data mining experience using SQL/SAS querying
  • Master’s degree in Industrial Engineering/Mathematics/Statistics/Applied Economics/Operations Research/Advanced Analytics or other STEM field
  • Proficient with Arena or similar discrete event simulation software
  • Experience with SAS OR, GAMS, XPRESS, CPLEX, or similar optimization software
  • Prior Bank of America/Banking industry analytics and modeling experience, specifically with developing capacity or resource optimization models that adhere to standards set by a risk management governing body

Enterprise Role Overview:

Responsible for developing quantitative/analytic models and applications in support of the firm's risk management effort. This role focuses on the development of operations/data management policies, strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics. This role often possesses an advanced degree in physics, applied mathematics, statistics/probability or another heavy quantitative discipline. Quantitative analytic staff is focused on and responsible for the development of the theory and mathematics behind various models. Individual Contributor and reports to Quant Operations Manager

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Description & Responsibilities:

Consumer, Small Business and Wealth Management Operations (CSWO) Reporting and Analytics team is looking for a motivated individual with strong skills and experience in analytics, technology, and capacity planning. This individual will be responsible for building strategic capacity plans and provide recommendation to key stakeholders. In addition, the position will assist with efforts to ensure the capacity plans adhere to Model Risk Management (MRM) standards. The ideal candidate will have a keen eye for detail, a strong sense for capacity plan development, and excellent verbal and written communication skills.

  • Responsible for developing and modernizing capacity plans and resource optimization models.
  • Evaluating new opportunities and implementing changes for current capacity planning inputs, processes, and modeling
  • Ensure accurate reporting of headcount and full-time equivalent
  • Design and implement efficiency metrics and insights to provide guidance to the operations and drive budgeting and business decisions
  • Assist in driving capacity planning consistency and innovation across team
  • Routinely partner with the Front Line Units (FLUs) to generate best in class outcomes
  • Help with documentation and other efforts to adhere to Model Risk Management (MRM) guidelines

Required Skills:

  • 2+ years of experience in roles related to capacity or financial planning and strategy
  • Proficient in MS Excel
  • Tableau / Data visualization / or other
  • Ability to work in team-oriented environment with strong aptitude for problem solving and collaboration
  • Strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders
  • Natural curiosity and drive to answer important business questions
  • High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment

Desired Skills:

  • Data mining experience using SQL/SAS querying
  • Master’s degree in Industrial Engineering/Mathematics/Statistics/Applied Economics/Operations Research/Advanced Analytics or other STEM field
  • Proficient with Arena or similar discrete event simulation software
  • Experience with SAS OR, GAMS, XPRESS, CPLEX, or similar optimization software
  • Prior Bank of America/Banking industry analytics and modeling experience, specifically with developing capacity or resource optimization models that adhere to standards set by a risk management governing body

Enterprise Role Overview:

Responsible for developing quantitative/analytic models and applications in support of the firm's risk management effort. This role focuses on the development of operations/data management policies, strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics. This role often possesses an advanced degree in physics, applied mathematics, statistics/probability or another heavy quantitative discipline. Quantitative analytic staff is focused on and responsible for the development of the theory and mathematics behind various models. Individual Contributor and reports to Quant Operations Manager

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21008658

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Referral Bonus: