
Job Description:
About Bank of America Merrill Lynch:
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.
Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion mission.
Chief Technology Office:
Bank of America Merrill Lynch is an equal opportunities employer.
Position Description
Background: APAC Windows Incident Management SA role is to ensure day to day production support of about 65000 windows Servers, physical and virtual machines covering all Lines of business enterprise wide. The job requires troubleshooting and configuration of the technical environment, monitor and manage server performance and health. Working in shifts to cover production support, ensure infrastructure stability and escalations from core infrastructure team. Responding to critical incident escalations and outages. This role exposes candidate to hardcore technical and troubleshooting skills, working with OEM vendors such as Microsoft, HP, etc.
Key Responsibilities
Key Requirements
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Our office is near favourite Seah Im Food Centre and a short hop to Sentosa—a popular island resort and home of the Merlion, Singapore’s guardian of prosperity.