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Senior Operations Analyst – Tax Specialized Settlements

Dublin, , Ireland

Job Description:

Job Title: Senior Operations Analyst – Tax Specialized Settlements

LOB: Global Markets Operations

Corporate Title: Officer

Location:  Dublin, Central Park

Bank of America in Dublin currently has an exciting opportunity available for a motivated individual looking to work in a dynamic environment.

Based in Central Park, Dublin 18, the purpose of this role is to work as part of a team that provides efficient operational support relating to Transaction Tax for our trading desks and clients across various EMEA markets. In addition we provide timely settlement for securities in the major European Markets on a specialized basis. We are responsible for a varied number of middle and back office functions and play a vital role within the firm supporting our trading desks and clients.

In addition to the day to day operational responsibilities, the team is responsible for delivering on various projects and process improvements that the team is currently engaged in. The successful applicant will ensure a high level of client service is provided, whilst complying with internal procedures, controls and regulatory requirements.

Transaction Tax and General Tax Operations experience is not a pre-requisite, we will provide full training and support for the successful candidate. This high profile role offers exposure to non-standard processes, interesting projects as well as exposure to multiple lines of business and senior management.

Responsibilities will include:

  • Working as part of a team responsible for providing operational support for EMEA Transaction Taxes. These taxes include UK Stamp Duty Reserve Tax (SDRT), Irish Stamp Duty, French Financial Transaction Tax (FTT), Italian FTT, Spanish FTT, Greek Sales Tax, South Africa STT and also include 2 levies (PTM and ITP) 
  • Ensuring the timely and efficient processing of EMEA transaction tax on behalf of various businesses
  • Working closely with the EMEA Tax department to ensure any changes to legislation are understood and applied to operational workflows
  • Ensuring efficient settlement and operational support for our trading desks and clients across a varied range of products. This team supports a number of different equity & debt products including Equity (both paper and electronic form), Mutual Funds, Delisted Equity & Corporate Broking
  • Ensuring efficient processing of common depository global notes that are maintained via Dublin secure room
  • Taking the necessary action to ensure resolution of all failing trades
  • Daily processing of payments and journals
  • Investigating and resolving exceptions resulting from market settlements
  • Escalation of potential risk and exposure to management in a timely and efficient manner
  • Employing networking skills to manage relationships with custodians, clients, relationship managers, middle office representatives and information sources
  • Monitor shared inboxes to ensure all queries are responded to within agreed SLA

The Team:

Global Markets Operations (GMO) delivers support for Global Markets sales, trading and underwriting businesses, and certain shared services across securities, derivatives, foreign exchange, futures, options and commodities products for Corporate Treasury, Corporate Investment Portfolio and Wealth Management.  This team sits within the Securities Core Trading Operations division which manages the daily operations of our Global Market client base, handles post-trade operations and is the primary interface to Global Equities Trading partners.

Skills required:

  • Prior experience of working in Banking or Financial services industry
  • An understanding of transaction taxes or general tax operations experience
  • Securities settlements would be preferable
  • Proficiency with MS Excel
  • Excellent organizational skills with the ability to prioritize own workload
  • Accuracy with a keen eye for detail especially when under pressure
  • Self-motivation and ability to work with little supervision
  • Ability to work to tight deadlines
  • Flexibility in attitude and approach with a desire to learn and develop skills and knowledge
  • Proven multi-tasking skills combined whilst being accountable for ownership through to resolution of assigned tasks
  • Ability to work as part of a team in providing support to colleagues and ensuring that the department maintains optimum performance and delivery of objectives
  • Ability to understand the workflow in detail and to raise any concerns or issues
  • Third level qualification or equivalent by experience

Bank of America

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time


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Check out the Dublin office

Located at the foot of the Dublin Mountains, we enjoy a relaxed setting within short commute to Dublin city centre, historic landmarks and countryside getaways.

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