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CICS System Engineer

Charlotte, North Carolina;

Job Description:

The position provides technical support for a large scale CICS/TS environment running in a z/OS parallel SYSPLEX environment with complex multi-tiered applications making heavy use of MRO, VSAM files and DB2. . The functions of the position include technical guidance and advice to Data Center Operations, support teams, application developers and end users. Maintenance of CICS Resource Definitions. Problem debugging and root cause analysis, interaction with software vendors. The group this position is part of provides 24x7 support for production systems and therefore will require some off-hours and weekend work. The position supports all phases in the life cycle of an application from conception and development through production deployment and support, the individual will be required to participate in application design and performance reviews as necessary.


  • Daily support and upkeep of the Mainframe CICS of the mainframe CICS environment and supporting products and processes. 
  • Working with IBM and vendor utilities and being able to work with various technical groups to support real-time business functions across Retail, Card and Preferred Lines of Business. 

Required Job Skills:

  • 5-7 years in Information Technology
  • Technical background in the z/OS mainframe arena
  • Knowledge of CICS/TS internals and operations
  • Proficient in the use of JCL and working with various vendor utility programs
  • Good analytical skills, debugging skills, knowledge of COBOL and CICS Command Level language programming
  • Good communication skills both written and oral are required as the individual must interface with application developers, support teams, software vendors and management staff
  • Ability to provide 24x7 on call support on a rotational basis

Desired Job Skills:

  • Experience with Rexx, CICS WEB Interface, RACF
  • Programming experience with Assembler, COBOL or Java
  • Experience with zOS CONNECT and/or zOSMF

Core Technology Infrastructure Organization:

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
  • Wants to be a great place for people to work and strive to create an environment where all employees have the opportunity to achieve their goals.
  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving they need to remain vibrant and vital.

LOB Job Profile:

Participates in design, development and implementation of systems engineering activities, to include OS technical support, systems programming and data center capabilities. Responsible for components of complex engineering and/or analytical tasks and activities. Assists in establishment of input/output processes and working parameters for hardware compatibility and coordination of subsystems design and integration of total system. Serves as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations. Provides input on staffing, budget and personnel. Typically 5 or more years of systems engineering experience.


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No


Talent Acquisition Contact:

Referral Bonus: