WCA is a front line unit and part of Global Banking & Markets (GBAM)
Supports GBAM credit risk underwriters
Ownership and autonomy over a portfolio of institutional corporate clients from a credit administration perspective
Ownership of key metric deliverables related to credit facilities and data quality
Responsibility for delivering to deadlines
Work closely with credit and operational business partners
Learn about clients, industries and risk management
Help simplify and improve our processes
Opportunity to grow
Great place to work
EMEA team is based in 2 core locations, London and Chester
Multicultural with multiple nationalities represented
Supportive and nurturing environment, employee satisfaction is a top priority
EMEA team of 25 is part of a global team of 123 people – role will provide opportunities to connect with global team members
Prescribed and on the job training plus opportunities to further banking knowledge for career development
Striving for operating consistency and efficiency are key goals of all
Support and assist Credit Officers on a daily basis in the management of their portfolios, including the review of global credit facilities.
Creation of credit approval documents for new, renewed and amended loan, trading and GTS facilities, and, the processing of these through the bank systems of record.
Review approved credit approval documents to ensure compliance with bank policy and procedures.
Identify and resolve facility data discrepancies.
Respond to enquiries from credit officers and other business partners. Investigate and resolve incoming queries relating to the portfolio.
Monitor and resolve facility document exceptions.
Create, maintain and monitor credit and financial events and manage exceptions.
Maintain accurate document records.
Help simplify and improve our processes – active discussion
Competencies we look for
Strong communication skills, both written/oral, can communicate effectively across various lines of business and levels.
Ability to adapt to a changing environment and responsibilities
Quickly learns and understand processes, systems and products
Functions under pressure to meet deadlines, proficient at multi-tasking and managing competing priorities
Ability to escalate when needed
Can independently analyze complex issues, identify and execute practical solutions
Proactively shares information/ideas and consistently identifies best practices
Ability to work as part of a diverse team and display reliability, flexibility and open/ constructive communication in a courteous and professional manner
Can influence others and build relationships
Aptitude to take on additional ad hoc initiatives outside of normal day to day activities
Skills we look for
University graduate or equivalent and/or track record of relevant experience
Institutional banking experience and knowledge of lending products an advantage
PC literate and systems oriented with proficiency in all Microsoft applications
Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work.
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Learn more about this role
Located on the River Dee near the Welsh border, we enjoy working in historic Cheshire, surrounded by beautiful green landscape and cultural institutions like the Chester Zoo and Storyhouse.