About Bank of America:
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.
Bank of America is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion mission.
Bank of America is an equal opportunities employer. The bank focuses a lot on Diversity & Inclusion which includes multiple employee networks and our day-to-day working habits to ensure everyone can bring their whole selves to work and thrive in their career at the bank.
This role is a middle to senior position in the Regional Global Events team within Communications, Marketing and Corporate Affairs (CMCA), based in our Tokyo office. This role is critical in delivering our branded client experience and thought leadership to our clients, as well as high-impact internal senior leadership events for Japan. There are also marketing and communications elements to this role to ensure our brand and message is properly portrayed not only through the client events, but across all collateral in country.
This position is heavily focused on regional and global collaboration, regularly interacting with colleagues across APAC and the rest of the world, to ensure we deliver consistently. As we focus much of our event delivery through virtual channels for another year, there is also an expectation for this person to be collaborating and in some cases leading regional virtual events.
Serves as an advisor and event management expert, proposing value-add event activity and direction around marketing initiatives and priorities, especially in a virtual setting. This includes working with the lines of business on the strategic objective and program plan for each event, alongside the regional Marketing & Events team to ensure alignment
Builds and fosters working relationships with business heads, internal clients and regional colleagues
Fulfils all reporting duties and has an in-depth knowledge on all internal processes and procedures required to plan an event both in-person and virtually
Lead the growth and delivery of the Japan events team
Be a culture carrier both for the Events team in Japan and regional team as well as the CMCA team
Help to drive regional and global collaboration to improve communication and best-in-class delivery
Proactively look for opportunities to upgrade and improve Japan’s event capabilities and quality
Works on events from conception to reconciliation; including pre-event organization, budget management, technical arrangement, onsite/virtual execution, staff management, senior management liaison, final cost analysis
Delivers flawless events; including overall management of the event, working directly with the business, providing final cost analysis
Manages all logistics on-site/virtually and is responsible for making decisions and ensuring the flawless execution of event
Responsible for budget and timeline, choosing a venue/virtual platform, negotiating with suppliers, preparing and drafting local language collateral, ensuring all events are within corporate guidelines
Measures the success of each event with the right metrics
Proactively works to mitigate risk and follows all processes and procedures, as an enterprise control function
Ensures events are planned following global consistency and within company guidelines, and manages the risks associated with events to protect the brand. Proactively engages regional Compliance, Legal, Risk, Corporate Security, Corporate Communications and other key regional and local partners as needed
Ensures there is a strong culture of compliance and risk management within the Japan team
Work closely with regional Marketing Relationship Managers to maximize the impacts of our Japan marketing deliverables with a focus on events
Ensure events meet local marketing objectives (review/suggest new ideas as necessary to ensure topics at our events are relevant)
Explore holistic marketing opportunities for events, such as creating Japanese videos and using the Japanese website, in line with regional and global initiatives
Manage other marketing administrative work and deliverables including the local language website, client letters/invitations and other event collateral, office and local collateral branding etc as we transition to the new brand
Reports to Asia Pacific Head of Global Events with a matrix line to the Japan Head of CMCA
Works closely with regional marketing relationship managers and regional event leads to maximize opportunities and fully leverage the Japan, APAC and global event platform.
Fluency in English and Japanese for effective communication with internal teams in Asia as well as with Japanese external stakeholders where necessary
Have a natural ability to build relationships with key partners & manage relationships
Ability to multi-task and a strength in time management
Previous experience in a similar role for a financial institution, hotel, large corporate or within the MICE industry, preferred
Experience managing a team or in a leadership position in a project setting
Experience in managing both internal and external client events, including conferences and higher end/premiere hospitality events, virtual event experience preferred.
Comfortable working in a fast paced environment with demanding and challenging event hosts.
Excels under pressure and confident handling last-minute details and changes.
Proficiency in Microsoft applications and with the ability to learn many internal processes and procedures and keep up to date with the most recent training as a priority
A strong team player with excellent communication skills in both English and Japanese; ability to partner well with all levels in the organization and work well in a team environment
Professional demeanor; positive and enjoys coming to work and interacting with others; decisive with strong interpersonal skills
Ability and willingness to travel, when in-person events return
Learn more about this role
We’re in the heart of Tokyo and the “center of Japan”, a stone’s throw from Nihonbashi Bridge, the Tokyo Stock Exchange and historic temples.