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Vendor Manager I- TESS Third Party Vendor Management

Charlotte, North Carolina;

Job Description:

LOB Job Description:

The TESS Third Party Manager is a senior member of the GBAM aligned Third Party Management team responsible for supporting services and products provided by Partners/Third Parties who are engaged for technology-enabled trade execution services, function trade processes, data management, client reporting and portfolio management functions within the Global Markets Space. This person will work closely with the Global Markets Front Office teams and their technology counterparts in onboarding and managing such Third Parties.   

Ongoing Management of Third Parties

• Manage a diversified portfolio of Critical and Non-Critical Third Parties that provide Services to the Global Markets portfolio supporting Electronic Trade Execution Services in accordance with the Trade Execution and Support Services Standard (TESS), the Enterprise Third Party Program and the Global Recovery and Resolution Planning program
• Serve as a central liaison between Third Party Oversight, Front Office Business Units, Sourcing /Procurement, Legal, Global Information Security, Compliance , Business Continuity and Ops Risk teams and other key stakeholders to execute the Third Party Partner oversight program
• Ensures vendor deliverables, Third Party processes and necessary documentation are completed and implemented consistently across the portfolio through the planning, due-diligence and contracting process
• Build and maintain effective relationships with internal stakeholders and Third Parties to manage contracts, service level agreements, risks and metric management in alignment with expectations of the business and as laid down in the Standard
• Educate and partner with Process Owners to conduct Initial risk assessments on Third Parties during the onboarding process and ongoing risk assessment through the duration of the Third Party relationship
• Coordinate and partner with other Control Functions (Subject Matter Experts ) who assess Third Party risks and controls, as well as identify risks requiring remediation and documenting remediation plans for Third Party Oversight
• Participate in relevant governance routines to report on Partner service levels, Third Party risk status, and TESS program management as needed to help LoB make business decisions such as external procurement strategy and rationalization of Third Parties to save costs
• Improve communication between Technology and Front Office Business functions, working through Business Partners (Process Owners) and Technology Managers
• Manage miscellaneous projects as needs arise (process improvements, internal audits, regulatory support)
Required Skillsets:

•    Third Party risk and relationship management skills
•    Experience within Global Markets business, ops and technology domain areas with knowledge of electronic trade execution services is a Must
•    7- 10 years of relevant IT and business/industry work experience
•    Experience managing the delivery of services in a matrixed environment with a diverse portfolio of Third Parties 
•    Ability to work across multiple functional teams to set direction, build consensus and solve problems
•    Ability to work with individuals at all levels within organization
•    Able to learn quickly, including learning systems, and produce results
•    Able to lead projects to completion with minimal management oversight
•    Interested in contributing to the organization and who is achievement, goal and impact-oriented
•    High integrity, energy and strong interpersonal skills
•    Self-directed, detail oriented, organized, and exercises good judgment
•    Able to communicate in a clear, concise manner 
•    Able to multi-task and work effectively across multiple organizational units
•    A self starter with ambition and drive and exhibits ability to proactively follow up and get results
•    Strong oral and written language skills 
•    Process Re-engineering skills
•    Strong in Microsoft Office suite skills, particularly with Excel, PowerPoint; able to put together reports/decks, SharePoint, Access, and Visio
•    Knowledge of ARIBA is preferred
•    Supply Chain and Procurement management knowledge is an added advantage


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time


Talent Acquisition Contact:

Referral Bonus: