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Human Resources Consultant, Officer (Riyadh)

Ar Riyadh, , Saudi Arabia

Job Description:

Job Title: Human Resources (HR) Consultant

Line of Business: Global Human Resources / International HR

Corporate Title: Officer

Location: Riyadh, Saudi Arabia

Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 50 million consumer and small business relationships with approximately 5,100 retail banking offices and approximately 16,300 ATMs and award-winning online banking with 30 million active users and more than 14 million mobile users.

Bank of America is a global leader in corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations in more than 40 countries. Bank of America Corporation (“BAC”) stock (NYSE: BAC) is listed on the New York Stock Exchange.

Role Overview:

Here in our Riyadh office we are looking to recruit for a Human Resources Consultant supporting and covering the MENA region (KSA, UAE, and Qatar) in a full range of largely transactional HR services.

The role is a key resource to providing HR services to the country and business line manager(s) and other support functions (Legal, Finance, Corporate Services, etc.) in order to handle a variety of employment related queries, solve problems, develop and implement solutions and administration typically for HR related issues. Being a control function and part of the wider EMEA/MENA HR team we partner with other functions such as Compliance to ensure employees and the organisation remains compliant with all aspects of local employment law, corporate HR policy, CMA regulation etc.

Role Responsibilities:

Compensation & Benefits

  • Pro-actively providing feedback and local market information such as compensation and benefits topics to help ensure the organisation remains competitive in the market.

  • Act as an in country subject matter expert regarding compensation & benefits information (i.e. Risk insurance providers/Brokers), and local point of contact for the regional Compensation & Benefits team.

Hiring / Recruiting

  • Helping to co-ordinate and source candidates in partnership with the EMEA Recruitment Team.

  • Partnering with the EMEA Onboarding team to ensure new hires are setup and properly on-boarded when joining the company.

  • Partner with the Global Mobility Team and Immigration vendors to manage the transfer and relocation of employees (inbound and outbound).

  • Ensure the appropriate employment documentation is in place for local/global legal compliance to mitigate any potential risks/issues.

Performance Management

  • Provide guidance and partner with line managers on performance management matters including: issue resolution, career development, promotions, and poor performer (PIP’s), pay increases, and disciplinary actions.

Training & Development

  • Local point of contact for employees on all training and development matters.

  • Ensure compliance with the MOL and the regulator regarding training requirements, including the admin and filing of supporting documents.

  • Partner with the EMEA Learning & Development team on specific training initiatives.

Employee Relations

  • Pro-actively assist and partner in managing employee relations issues.  Partnering with line managers and escalating within HR as appropriate.

  • Local interface with employees and legal when necessary (e.g. potential litigations and any aspect of employment contract execution).

  • Managing, coordinating employee performance improvement plans, disciplinary actions etc.

  • Providing management guidance on employee issues and mitigating any potential risks.


  • Partner with the HR Service Centre and the payroll team to ensure payroll matters are handled appropriately (GOSI registration and monthly calculation, payments, claw-backs, etc.).

Employment Law

  • Be aware of and partner with legal teams (internal & external) as well as existing and new legislations as enacted by the MOL, GOSI, etc.

  • Updating employee policies and guidelines, ensuring they remain in compliance with the local labour law and regulations.


  • Able to provide reports/information for both internal and external audits, linking in internal teams where required.

  • Headcount reporting, organisation chart, etc.

HR Teamwork with central HR teams

  • Ensure understanding, compliance and communication of goal setting and the performance management requirements both for self, and the business including individual development plans.

  • Able to provide regular meeting updates and information sharing.

  • Participate and contribute to country, regional & corporate projects.

  • Liaise with EMEA colleagues for updates and seek/obtain necessary approvals as appropriate.

  • Participate in regular local and regional HR meetings.

Vendor Management

  • Maintaining excellent vendor management relations (legal, insurance, recruitment and consultancy firms, etc.).

  • Partnering with the Vendor Management team to ensure appropriate management of MENA vendors.

Online Registration & Administration:

  • Responsible for registering and deregistering new hires and leavers, the annual update of employee salaries on the portal, and preparing the monthly payment calculations in partnership with the EMEA payroll team.

  • Responsible for administering and processing MOL related tasks, such as ensuring the Saudization level is in compliance with the MOL requirements, ensuring employee records are accurately captured, etc.

  • Muqeem – processing visa and residency permits renewals and issuance, etc.

  • Taqat – Administering job posts where required.

  • The Saudi Chamber of Commerce – administering letters and Saudi visa invitation letters.

  • The Riyadh Municipality portal – ensuring the licence for MLKSA is updated annually in partnership with the Corporate Services team and the MENA COO.

Core Skills / Competencies:

  • Fluency in English and Arabic is essential, both in written and verbal communication.

  • A degree in Business Administration, or Human Resources Management is preferred.

  • HR experience preferably within a global multinational.

  • Excellent interpersonal skills (written and verbal), as well as judgement and influencing skills.

  • Skilled in problem identification, analysis, and solving.

  • Good implementation skills.

  • Consultative approach to working with others.

  • Pragmatic and able to be proactive and use initiative.

  • Hands-on, prepared to get involved, work at all levels.

  • Attention to detail is essential.

  • Self-motivated, team player.

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

Good conduct and sound judgement is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Learn more about this role

Full time


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Street Address

Primary Location:
2239 Al--Orouba Road, Ar Riyadh, 12214-9597