Mortgage Servicing Specialist III - Mortgage Payment Processing

Job Description:

Job Description Summary

• Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills.

• Supports the servicing of mortgage loans. Work will vary based on associate's department. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions requiring subject matter expertise. Typically has more than 4 years of experience with a strong knowledge of the business and general office skills.

Initially you will be required to work from home and/or remotely in this role and will require the following:

•         Internet Service Provider at home (no public WiFi or Internet)

•         Sufficient room to set up a laptop, monitor, keyboard and mouse

•         Comfortable space to work for a full shift

•         Quiet, private and SECURE space in which to work

Shift:

Hours Per Week: