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Merchant Services Intake Analyst

Chandler, Arizona;

Job Description:

Position Summary

This Intake Analyst role will be aligned to Merchant Services Technology in Client Facing Platforms Technology. In this role, job responsibilities could include:
•-Ensuring Intake requests are for funded work and that requests meet key criteria/level of detail to allow for proper impact assessment and sizing to be done
•-Working with technology teams (service providers included) to gather work estimates
•-Effectively communicate with Execs, managers, peers and LOB partners on status of intake efforts and estimates
•-Build reporting and documentation down to financial budget level for scope of projects and impacts (at AIT level) and burn rate

Required Skills

•-Strong relationship building and mentoring skills
•-Excellent verbal and written communication skills
•-Previous experience with Bank of America end to end project management or direct Agile Intake experience
•-Expert in Excel and strong PPT builder

Desired Skills

•-Bachelor’s degree
•-Background in Finance
•-Strong working knowledge of Bank of America’s funding and estimation processes
•-Understanding of Waterfall and Agile SDLC methodologies
•-JIRA experience


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time


Talent Acquisition Contact:

Referral Bonus: