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Officer, Operations Analyst, Markets, Taiwan Operations

Taipei, , Taiwan

Job Description:


Main point of contact for EMEA based Clients for settlement related queries within BofA across product, market, entity, trade status. Candidate must be on hand to offer premium Client service and deal with all Client queries and manage the relationships between our Clients and internal BofA departments. Up to date market knowledge on key initiatives and developments within the clearing and settlement space are essential. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients on all operational issues and will act as Client advocate within BofA to ensure all clients’ needs are met.


• Perform Trade support and control functions for FICC and CT transactions
• Process confirmation and settlement for FICC products: money market, fixed income, derivatives and forex
• Prepare transaction reports after trade executions
• Escalation of unmatched trades 
• Client Fails Reporting
• Breaks investigation and resolution
• Reconciliations and control


 Competent English Reading and Writing skills
• Detail Oriented and ability to work in a team environment
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Possessing a valid (Senior) Securities specialist certificate or Market knowledge on banking products and services will be a plus

Other Qualifications

∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
∙ Excels in working among diverse viewpoints to determine the best path forward
∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
∙ Commitment to challenging the status quo and promoting positive change
∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Learn more about this role

Full time


Manages People:


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
NO. 7 XINYI ROAD SECTION 5, Taipei, 11049