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Sr Ops Representative

Dorchester, Massachusetts

Job Description:

  • Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Is seen as a subject matter expert and good resource for peers. Responsibilities may include: basic level reporting, customer service support, reviewing and processing transactions, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Senior level position performs various and complex item processing functions as necessary, under general supervision. Decisions have greater impact on internal and external customer relationships than at the entry or intermediate levels. May act in a lead role in performing responsibilities.

    Required skills:

    • Must be a current Year Up Intern
    • Strong written and verbal communication skills
    • Strong computer navigation/literacy skills
    • Working knowledge of  Microsoft software (Excel, Power Point, Word)
    • Demonstrated ability to build and sustain relationships, manage multiple priorities, engage employees and lead change
    • Ability to prioritize multiple tasks while paying attention to details as well as maintaining quality standards
    • Manages risk effectively
    • Takes ownership, self-motivated and highly organized
    • Flexibility to work extended hours during heavy workload periods

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21000591

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
2 Morrissey Blvd, MA, Dorchester, 02125