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Sr Analyst - Sys Admin & Support

Gandhinagar, , India;

Job Description:

Overview

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Technology Infrastructure Services (TIS) Hosting, part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world.

Job Description

The individual will be responsible to provide 16 X 7 supports for the Unix Deployments.

Responsibilities

  • Support role working with the Linux and Solaris OS

  • Remediation of all Critical and Important Baseline Security Compliance Issues

  • All Critical Compliance Issues will be remediated within the mandated timeframes

  • File system management and recovery.

  • Verifying that remediation occurred on compliance issues

  • LVM management,  Veritas volume manager & Veritas Cluster

  • Work closely with peers under minimal supervision, with general guidance from more seasoned analysts and documented processes

  • Coordinate and execute multiple tasks within a fast paced environment

  • Coordinate with application team for the maintenance and implement the tasks

  • Follow, improve upon and create processes required for effective Application Administration

  • Assisting with tracking and managing vendor support tickets, and be able work with a team to triage and resolve urgent application issues

Requirements

Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)

Certifications, If Any: NA

Experience Range: 8-12 years

Foundational skills:

  • Strong Linux, Solaris background

  • Experience in Unix OS Patch management

  • ITIL process knowledge

  • Knowledge on different types of file system

  • Experience in DNS, DHCP, NIS

  • Knowledge in Linux Operating system, services & utilities like NFS/AutoFS, Samba, NTP etc.

  • Experience in configuring VERITAS Cluster and troubleshooting

  • Knowledge in troubleshooting hardware break fix like RAM, processors, hard drive failures, updating the firmware, configuring ILO/RILO for HP servers

  • Documentation skills like power point, excel

  • Experience on hardware troubleshooting

  • Experience on supporting for the production environment

  • Experience with troubleshooting production applications

  • Communication skills (both written and oral)

  • Organizational and time management skills

Desired skills:

  • Knowledge of the technology specific baseline security requirements

  • Knowledge on Operating system Baseline compliance

  • Understanding of and experience in vulnerabilities remediation 

Work Timings: Rotational Shift (06:30 a.m. to 03:30 p.m. / 01:30 p.m. to 10:30 p.m.)

Job Location: GIFT CITY, Gurugram, Chennai, Mumbai, Hyderabad

Learn more about this role

Full time

JR-21000393

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