Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch wealth management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill Lynch’s financial advisors help clients pursue the life they envision through a one-on-one relationship with an advisor committed to their needs. We believe trust comes from transparency. Our trusted financial advisors are equipped with access to the investment insights of Merrill Lynch coupled with the banking convenience of Bank of America.
The Client Associate (CA) role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA's). Incumbents may also on a regular basis support office initiatives, in addition to the businesses of particular FA's. For established clients, the CA will often serve as the most frequent point of contact with Merrill Lynch. Fully registered CA (Series 7 & 66 (63/65)).
Help manage client relationships for a large and successful team within Merrill Lynch while building a culture that fosters positive, long-standing client relationships through the delivery of a consistent client experience
Ensure client service expectations are exceeded while balancing the risk and exposure for Merrill Lynch and the team
Understands the Firm’s products and services and their application
Analyzes information to consistently arrive at appropriate recommendations or solutions for specific initiatives & service offerings
Responsible for daily money movement including ACH, Fed Funds, IRA distributions, etc.
Understands the fundamentals and uses of the wealth management process
Comfortable with a uniform client on-boarding process Proactively comes up with ideas for client touch points
Responsible for highly customized client packets to make appointment process more efficient
Responsible for contributing to the creation of client proposals with FA before client and prospect meetings
Responsible for helping manage client campaigns throughout the year including online enrollments, holiday gifting, making sure all client paperwork is up to date, etc.
Proven ability to work collaboratively on a team and always demonstrating strong follow-up skills for the greatest client experience
May be involved with organizing and attending client events and processing Expense Reports
Acts as a liaison between clients, the back office and specialists inside Merrill Lynch and Bank of America as well as with family accountants and attorneys
Comfortable with multi line phone, heavy phone contact, fast paced environment, high volume of administrative work, as well as face to face client interactions
Establish and maintain relationships with the management Team and inform them of any circumstances that require supervisory attention/review/approval per Compliance guidelines and policies.
Minimum of 1+ years professional or relevant internship experience required
If Series 7 & 66 or 63/65 licenses are not currently held, must be obtained within a specified timeframe if being hired into a registered job code
Knowledge of investment and banking products, policies & procedures
Strong client service & technical skills (MS Word & Excel)
Strong communication, time management and organizational skills
Minimum of 5+ years professional or relevant internship experience strongly desired
Fully registered CA (Series 7, 63, 65, & 66) preferred
Please be advised that under current company policy, Merrill Lynch does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this position.
NOTE: In addition to any of the Client Associate roles (Registered, Partially Registered or Non-Registered), this position may be hired into any of the Private Wealth Associate roles (Registered, Partially Registered or Non-Registered).
Shift:1st shift (United States of America)
Hours Per Week:37.5
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