Production Support

Job Description:

Be a contributing member of a high performing support team.
Responsibilities will include batch and business support, incident / change / release / problem management.
Participate in daily and weekly rotation requiring late shift and weekend coverage.

Supports Global Markets Trading functions. Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing personal computer equipment and software under moderate supervision. Resolves more complex issues. Consults with end users to determine optimal configuration of equipment and applications. Installs new hardware, software, and maintains existing hardware. Works on problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Should have increased awareness and exposure to basic technical principles, concepts and techniques. Typically 1-3 years of technology experience.

Required Skills:

Strong communication skills,

Problem solving skills,

Time and Project Management Skills.

Self-starter / Fast Learner

Technical Skills

Unix / Linux / Autosys

Oracle PL / SQL

Python

ITIL Fundamentals

Desired Skills:

Financial Industry Experience

Shell / Perl / Python scripting

SQL queries and scripting.

Some batch scheduling experience, preferably Autosys.

 Candidate must show willingness to learn a complex platform.

Core Technology Infrastructure Organization:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Shift:

Hours Per Week: