Assistant Vice President, Production Services Lead, Technology Infrastructure

Job Description:

About Bank of America:

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the World

Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.

Chief Technology Office:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Position Description

Background: Closely vet change request that can be disruptive, need operational assistance and/or require an outage on Mainframe.  Plans the activities and coordinates the actual implementation of the changes during the scheduled maintenance windows, working to mitigate any adverse change related impacts. A working knowledge of IPL, POR procedures and HMC is required. Job requires a work schedule consisting of weekdays and depending on the job responsibilities, a rotating weekend night schedule.

Key Responsibilities

• Review change tickets for all Mainframe LPARS
• Build weekly maintenance window schedules
• Contact support analyst for further information on scheduled change
• Attend CAB and planning meetings
• Work with support teams to avoid collisions during the maintenance window, including building maintenance window timeline and installation instructions for Operations and Support Analyst
• Create specialized scripts

Key Requirements

• Ability to interact with a wide variety of stakeholders and partners.
• Ability to speak or present information in confident, clear, concise direct manner
• Ability to handle multiple tasks simultaneously, prioritizing them correctly
• Demonstrated ability to work in high intensity situations
• Must be familiar with Mainframe