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Market Information Manager I

Charlotte, North Carolina

Job Description:

This position is responsible for the timely and accurate development of Business Requirements documents for customer incentive  marketing offers.

 - Excellent communication skills and marketing business knowledge are required

- Develop and interpret business requirements that are used to create and execute SAS code to qualify customers for incentive payment

- Lead project management of incentive qualification processes; including writing technical Business Requirements Documents, data exploration, conducting work team meetings, etc.

- Proven ability to lead cross-functional work teams

-  Knowledge of SAS & SQL programming languages that conduct data exploration, validation, research, population sizing and auditing

- Ensure data use and file outputs follow information security policies and procedures and Bank of America compliance and privacy standards

- Lead and participate in the campaign audit process, research and address any data anomalies, data gaps or issues and then be able to prepare and communicate solutions to stakeholders

- Support continuous process improvement

Required Skills:

  • Project Planning and Project Management
  • Understanding of relational database structure
  • Ability to build and interpret business requirements documents and translate defined requirements into detailed, field-specific data extracts using SAS or SQL Excellent verbal and written communication skills with an ability to communicate complex issues to both technical and non-technical audiences
  • Experience working in a fast-paced environment and managing multiple priorities
  • Experience working in the financial industry  

Desired Skills:

  •  Experience working with the Bank of America ‘W’ warehouse
  • Testing and quality assurance
  • Process improvement, automation
  • Knowledge of direct marketing campaign process including test cell construction, campaign design, measurement and tracking
  • SAS/SQL Coding Knowledge


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
100 N TRYON ST, NC, Charlotte, 28255