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Team Leader

Gurugram, , India

Job Description:


Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are

focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview*

US MLPFS Settlements is segregated into 2 different markets; Domestic & International. US MLPFS settlement team supports Domestic Settlements in US region & International Settlements in Canada/Latin America region across different products like Equities, ADR, and ETF.

Job Description*

  • The India team will support the MLPFS Settlements team to facilitate various securities settlement support services for both domestic and international trades settling within Merrill Lynch Pierce, Fenner & Smith (MLPFS) specific to the following activities:

  • Trade Exceptions

  • Fails Management

  • TBA

  • Factor Coupon

  • Client Services

  • Prepare management reports for the Line of Business


  • Affirming of trades

  • MLPRO – Euroclear, FED & Repo Trades (Uploading of trades & instructions).

  • Liaising with Brokers/Client throughout the day on fails.

  • Responding to Adhoc queries from internal and external clients

  • Take additional initiatives apart from daily activities

  • Interact with multiple stakeholders on day to day activities

  • Ensure that all the process documents are up to date including SOP’s, BRP, BPM

  • Preparing MIS & regular reports to senior management & LOB.

  • Drive Change – To identify workflow/systems inefficiencies and come up with new ideas for improvement and share the best practices with the team

  • SPO sending and accepting via DTC.

  • Good knowledge on BUY-ins and risks involved


  • Education: Commerce Graduate

  • Experience Range: 5-8 years in Investment Banking

Foundational skills*

  • Worked in the Capital Markets

  • Should have worked in the US Market domain

  • Settlements Process expertise.

  • SPO sending and accepting via DTC.

Desired skills:

  • Work in an organized manner and ensure all requests /or actions are followed through to completion

  • Ability to prioritize and utilize resources effectively to meet client requirements

  • Confident in interacting with senior internal contacts

  • Change orientated – can identify workflow/systems inefficiencies and come up with new ideas for improvement

Work Timings: Shift Timing: 18:30-03:30 hrs.

Job Location: Gurugram

Learn more about this role

Full time


Manages People:


Talent Acquisition Contact:

Referral Bonus:

Street Address

Primary Location:
Infospace, Gurugram, 122016