Job Title: Operations Analyst - EMEA Reconciliation, Billing and Control Team
Corporate Title: Officer
Location: Dublin, Leopardstown
We have an exciting opportunity in our Dublin Central Park Office for someone to join our EMEA Reconciliations, Billing and Control Team. Key to success in the role will be the active participation, not only in maintaining the day to day controls and risk management, but also the ongoing work on process improvements and mandatory new business projects.
The candidate will get the opportunity to develop greater understanding as to how Bank of America operates as a whole, allowing for interaction with various operational teams.
Timely matching and resolution of breaks
Working towards meeting daily, weekly & monthly targets
Cross-training in order to cover all functions as the need arises
Identifying control gaps and closing them ASAP
Work to identify new accounts necessary in GRS to support new entities
Accurately complete documentation for new account set up & submit to relevant support teams
Become involved in testing of new processes/flows/recons
Carry out root cause analysis and resolution of issues
Access Recon Integrity and work to make improvements where necessary (Proofing and Out of Balance calculations)
Support the reconciliation infrastructure
Automatch Validation, identify match pass weaknesses, as well as suggest new passes to actively improve recon match rate percentages
Analysis of break allocation, review & improvement of rules
Testing to ensure any process or rule changes are accurate
The EMEA Reconciliation, Billing and Control team are responsible for managing a wide variety of reconciliations with focus on risk and exposure management and process improvement for the Cash Equity, Debt and Prime Brokerage businesses including front to back, inter/intra company and custodian reconciliations.
Educated to degree level or equivalent experience
Ability to manage and resolve queries independently and able to demonstrate a logical approach to problem solving
Ability to communicate clearly and precisely in both written and verbal context
Ability to work under pressure and maintain high standards when dealing with tight deadlines, high volumes and demanding clients
Understands and follows internal operations policies and procedures
Understands operations settlements and cash management processes and procedures
Proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook)
Knowledge of various systems such as GRS, RAM, EBAR is an advantage but not essential
Bank of America
Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.
Good conduct and sound judgement is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Learn more about this role
Located at the foot of the Dublin Mountains, we enjoy a relaxed setting within short commute to Dublin city centre, historic landmarks and countryside getaways.